TownePlace Suites the Villages

Very unhappy with room service and in room amenities. We checked in Thursday mid afternoon (4:30ish). Told on arrival our room would be scheduled for cleaning and maintenance on Saturday. Saturday afternoon 4:30. Pm room still had not been serviced with clean linens. When I questioned the personnel in the room across from us he informed us he would be back in 30 minutes. 20 minutes later he tells us our room is not scheduled until tomorrow...the day before we check out. ???? I don't argue and request clean linens at the very least. Well today still no room service. We leave in the morning. We also did not have the very basic frying pan in our room which was a kitchenette king suite . Why charge extra for service if you aren't going to deliver. I am glad we didn't join the Marriott loyalty program...that would have been additional money wasted. DEFINITELY NOT WORTH THE MONEY PAID.

Room was in serious need of upgrade... Sink and shower did not drain while in use. Microwave was rusty. Who knows what else we couldn't see. We checked out after one night.

Average accommodation, cleaned only once in 6 days. Had to go to front desk for clean towels.

Clean hotel with nice amenities. friendly staff and just a stroll away from the live concerts in the Towne Square.

Walk to square and restaurants. Pool and hot tub were fantastic. The staff was friendly 24 hours a day!

Room was very dated. Our closet was painted a weird blue and somehow opened into the bathroom closet, strange ?. Had a stain on bed and also on the kitchenettes counter top. Multiple fixtures did not match to the replacement. Definitely not up to Marriott standards.

We spent one night with our baby. This was our first time staying at TownePlace Suites. The room was clean and so was the kitchenette. The dishes appeared new which was surprising as some places they are worn and chipped. Very happy with the stay and will do again in the future.

I asked for wheel chair accessible room. The doors were wheelchair accessible but the bathroom was NOT. It was an awful experience with my wheelchair bound mother for a short stay cation with her. I fidnt even get to have her with me the whole trip. I would NOT stay at the property again.

Friendly staff & clean room & common areas. Close to restaurants & shopping.