Best Western Empire Towers

David the person that checked us in was fabulous. It seemed like he was everywhere. 1st he checked us in, then he was mopping & this morning he was managing the breakfast buffet!! Always friendly & smiling!!! A+ service.

衞生：還可以，看起來很整潔乾淨。 服務：前台人員還可以，挺熱情。 設施：該有都有，但是房間很大，裏面還可以放得下一個人吃飯桌，全酒店僅有的一個房間。 很特別的入住體驗。

The front desk guy barely said 2 words to us or even look at us as we checked in and just demanded my ID.He didn’t tell us a hold was going on my card, I had to ask if there was one before he answered there was. The hotel is old and worn. There isn’t even an automatic door or handicapped button to open the door. The room is clean but very tired and needs upgrading badly. I would never stay here again. The price should have been at LEAST half of what it was for this property.

The hotel was one of the best that I have ever stayed at. The tower room was spacious with a table to do my work I brought along. The continental breakfast was fantastic!

Sounds like they have amazing housekeeping staff. Rooms were kept very clean.

Room was clean, beds comfortable, coffee great and breakfast was outstanding

It was an excellent stay, price was right, free breakfast was good. My only complaint was pillows and mattress, mattress was a little to hard and pillows were to thick and hard, i had to try to sleep with head on mattress because my neck was hurting. But overall it was a good visit

Did what it was intended to do, provided a comfortable nights stay for reasonable price, will stay again for the price

This sits adjacent with a very run down old motel (in poor repair) and a thrift store. There was a ********* in front of us while we were in the car. We wanted to be able to walk around but NO WAY in this area! Went inside to ask to see the room at 4pm. The checkin area was less than clean. The beige couch shown in the photos was scratched and peeling and a cabinet door in the check in area was broken and hanging off—not at all like in the pictures on the website. The elevator was dirty. The hallways were dirty. The bedroom carpet under a dining table was dirty. I always pull back the sheets to check for clean mattresses, sheets and for bugs. There was dried food on the bedskirt and what appeared to be skin cells?? The bathtub sticker to prevent falls was stained. We were told it was too late to cancel at 4.03. Unable to reach a real person at *******. We drove to the Avera area and got a great, clean hotel for the same price. So it cost me double because I couldn’t speak to a person at ******* and the staff person refused to let us cancel the room. But it was worth it!! DO NOT STAY HERE!