Wildwood Snowmass

I never would expect a mousetrap nor open and exposures wires my room. Nor would I expect the room to smell and have the door not be flush to the door frame.. I have stayed and understand these type of places BUT in Snowmass I never would have expected it… let alone a facility to be affiliated with Viewline!

The property was misrepresented. The hotel did not look like the pictures. The rooms didn’t have enough towels for showering and the pool. We had to ask for 2 different coffee makers and neither worked. The common area always had leftover food and beverages from the night before out everywhere. The air conditioning was loud in the room. The overhangs in the outside hallway were leaking and then freezing at night causing ice to be everywhere. The room cleanliness was poor, splashes of food and drink all over the wall. There were cigarettes in our window seals. For the amount of money paid, it was not up to standards. However, the staff were kind and helpful.

It was amazing bc we got upgraded for free to the Marriot. Which is right next door and a part of their chain. So - my review is actually for the Marriot...

No staff at front desk, 3 parking tickets left on my car, harassed first 3 days about having credit card on file when stay was completely paid for a week.

We got to the check in desk and was told that we had been moved next door. We actually stayed at Viewline. To be honest it was a fantastic spot. It was on the slopes and a nice newer place. It would have nice to know before we arrived.

The room was dirty, the sheets were torn, the towels were stained, the room was in terrible condition, we spoke at the reception and they couldn't change it. Honestly, I will never return to that hotel.

Great location, but this property is in desperate need of updating. Furniture is shabby and from the’70’s. Hot water was intermittent and the front desk was never staffed.

I liked that I could use some of the amenities of the Viewline Hotel, and the staff there where very friendly. The location of really good, and has great access to anything at the snowmass mall or the shuttle to snowmass base. As for the actual hotel: So many things in our room were either broken, or didn’t work, smelled like **** and tabaco everywhere. The cleaning service didn’t come 2/5 days, and they came and didn’t vacune, or bring clean cups. Only did the bed, somewhat well. The rooms don’t look like those in the pictures, rather tried to look that way buying cheaper and really run down options. All the upholstery had stains. The chairs where broken from the cushion support. The fridge didn’t work. So many drain and water tube noises at night we could sleep well. For the price of $400 dlls the night, I definitely expected more.

Firstly want to say management was great! We had some issues with your room and they took care of us. It is an older property that needs to be updated, but if you are just looking for a place to sleep I’m sure it will do.