I stayed at Glasgow Premier Inn a couple of years back & was very impressed. When I booked online, I was given the impression that my room would be the same as in Glasgow. As it turned out, my room was miserably small and cramped (particularly the shower), and I would not have booked at Premier Inn had I known how poor my room would be. Walking down the passageway I did notice that the other rooms were (all??) better than mine - so I feel very cheated and disgruntled. I booked in JANUARY. Surely I could have been allocated something decent. I did not enjoy having to book a precise time for breakfast and was upset that on the Bank Holiday Monday normal Monday hours prevailed and that I could not sleep in a bit. Extremely punctually at 10:00 on Sunday, indeed BY 10:00, everything was cleared away, so that one could no longer even get tea. I have travelled in 41 countries and have never received such regimented and unpleasant breakfast service. To add insult to injury, the restaurant staff were very curt and unfriendly. Moreover, the food was poor. On Sunday the black pudding was inedible and the hash brown was soggy. On Monday I did not order the black pudding but I will admit that the hash brown was very good. I also ordered bubble & squeak instead – but never received it. The continental portion of the breakfast was uninspiring and not very good. The yoghurt was like water – I then noticed there was a hole in the lid. I then took another & it was fine. I regret staying at the Premier Inn and won’t do so again in the future.
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