Christiane
12 марта 2024 г.
The hotel is close to the Times Square Area, which is convenient for transport and food. Note that in Suzhou everything closes early, ordering at a restaurant after 8pm is difficult. The experience in the hotel was not very good. The rooms are aged, with paint often peeling from the wall. The beds were comfortable, amenities sparse.
When we checked in coming from a delayed flight it was 1am. Registering our passports took 30 minutes (not foreigner friendly), after that we entered the room and found that it was not heated, with outside temperatures 3 degrees Celsius. We complained. A person came and looked at our air conditioning and said nothing could be done, we were given a few more blankets. Finally, 2 hours later, the air conditioner finally started to work. When checking out we were surprised that the entire copying of passport episode had to be repeated because of staff mistakes. Generally no English spoken, overall not a very professional or foreigner friendly hotel.
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