GHL Hotel Bogota Occidente

Good quality hotel for the price. The customer service people were very nice, and can speak some English. The rooms are spacious, with fridge, snack bar, free bottle of water, and really love how comfy the bed is. The location is also great, there is a grocery store, and some nice restaurants just next to it.

The hotel is clean and well maintained. There are some fast food at a walking distance. A good option for an overnight stay. The airport is not far away (around 4 miles away), but the traffic can be heavy during rush hour. The staff is polite and very diligent.

The staff gets 5 stars, everyone was very helpful and attentive. The only problem is that the hotel is outside of Bogota and taxis cannot exit the city so transportation is limited. There are other options like the hotel vans, but it is a bit costly. There are plenty of restaurant options in the surrounding plaza. Anotherr thing that they could improve is the noise of the toilets, they sound like an airplane toilet or louder. The first night of our stay we were woken up twice by the Flushing noice coming from adjacent rooms. Overall a good hotel, I would stay again.

I didn't like that even though I only stay one night they charged me for the two nights stay and taxes.

Excellent, friendly staff ready to help at all times. The breakfast buffet was very abundant and well-prepared. There are several dining options right next to the hotel, and they were great. Nothing negative to say about this hotel: 10 stars.

Located close to industrial area. Rooms are clean and recently renovated. Breakfast has a good selection for hotel rating. Restaurant provides decent menu selection options. It is difficult to communicate in English.

The staff at the hotel are untrained and lack common sense. Upon check-in they didn't request identification for a 6 month old baby. I've never stayed at a hotel that requires identification for a baby. Nonetheless, the hotel staff decided it was appropriate to bang on the room door at 8:30pm to request the identification. The banging on the door woke up the baby and we were unable to put her back to sleep. A come common sense approach would be to request the identification upon checkout. No apologies were given. Rather the staff were adamant that identification for the 6 month baby is required or else the baby can't stay as this is the rule of the hotel. This experience was beyond frustrating, disappointing and I lost one night of my life. My favorite part was the staff never apologized.

Very convenient for me.

Very clean and well staffed. Staff helped arrange a taxi to the coliseum and back. Definitely would repeat.