Hotel Real Del Valle

Site is very expensive compared to other places near by they would not even lend me a cork screw they wanted to charge me 400 pesosez. Additionaly they charge me for a minor defect on there furtinture which was damaged when qe arived another 500 pesos and they would not accept i paid via ******* so i would not recomend them bad service over priced small room dirty corners and cleatly looking to charge for anything and ever thing sdditionaly floors are vety slippery no saftey tape on stairs o took a bad spile on wet tile and at chrck put they ask for moremoney for damges already existing in unit beware and take photos before check in erything.wanted without chargeong me 400 pesos

Nice pool and lawn, family friendly, but the rooms are very bare minimum, the beddings looked used up, the bathrooms are super humble the food is very humble and service takes forever. The air conditioning struggled to keep temperature, none of this would be any importance to me if I had paid a modest price, but they charged us 187 american dollars for one night when i paid 65 for incredibly better hotels in Mexico City with a pool and all the amenities comparable to good American hotels. It was a rip off.

The hotel service was terrible.

Very nice property! Highly Recommended! Nice pool! Friendly staff My only recommendations are that there are no screens on the windows and the mattresses are not that good.

Bien situé pour aller dans le centre ville à pied. Joli jardin et piscine bien entretenue (les horaies affichés ne sont pas respectés et la piscine n'est pas accessible avant 8.00am, alors que la direction indique 7.00am). Personnel agréable mais service lent au restaurant qui propose un menu plutôt varié. Je déconseille pour les couples en recherche de calme les fins de semaine. Rapport qualité/prix correct.

Excelente lugar para descansar, comer algo rico y pasar un rato en familia

El cuarto que da a la calle no está bien isolado y se escucha el ruido de la calle. Solicitamos el cambio pero no comentaron que estaban llenos. Fuera de eso las instalaciones están bien.

Me cancelaron la reserva cuando ya había llegado mi mail de confirmación y no me dieron ninguna solución, solo que me fuera a buscar otro hotel

Muy buen servicio, un hotel cómodo y sencillo, con limpieza, una linda palapa, alberca y jardín . Una buena opción para pasar un par de noches en Tepoztlan, a unos minutos del centro caminando. El desayuno buffet de los domingos muy rico, personal amable . buen servicio de SPA.