Bosworth Hall Hotel & Spa

To customer service. My partner and l stayed at the Bosworth Hall hotel whilst travelling north for an overnight stay to break our journey and get refreshed to continue our journey. Sadly although the staff were amicable and the site was good we got very little sleep as there was hard noise through the night and early morning. This was acceptable but the bathroom facilities were unacceptable. There was very little water pressure so we could not shower and when inspected the pipe had obviously been faulty and leaking prior to our visit but the pipe had been wrapped with electrical insulation tape and the pressure reduced so it didn,t blow the tape off when used. It was a poor advert for a high class hotel. I attach a photo of the pipe. Also l expect you to make recompense to me. Regards Jacob Thomlinson.

A beautiful, serene location. The room was basic - it would have been Better with biscuits available alongside the tea and coffee. A smart TV would also make a difference. Staff were pleasant and the hotel was welcoming.

Reception was slow. 5 people in front of me in the queue to book in. Took 15 minutes to get to me

Very well priced what for you get. Polite friendly staff. Nice little extras in the rooms. We had a free upgrade on arrival to a suite which was very appreciated. We fly frequently from East Midlands airport and was about a 25 min drive. So we will be back soon I am sure.

Lovely hotel, absolutely grilling facilities, and located in a beautiful small town. Hotel is clean and tidy with a var and restirant. Room we selected was near the leisure facilities, the bed sadly was not the most comfy and the towels provided in the rooms did not smell too nice. Other than that was a lovely pleasant stay.

Room is worn, out dated and was very cold. Staff nice breakfast was average. Nice setting but was cheap as chips.

Booked a weekend away with the wife, we have been here before and always a nice stay.

I wouldn't return here. Such a shame as its aneasthetically pleasing but had added extras to pay for if you want access to the spa or wi-fi in your room. Be lucky if you can ever get food. Staff just kepttelling us we could get food from coop or eateries in the town. Never anyone on reception. First room they gave us was awful and toilet wasn't flushing , room wasnt cleaned properly and no maintenance staff on a Sunday so they had to move the room. We were also kept awake all night by noise in the hotel on our first night. You can hear everything going on so if you expect a quiet stay at a weekend good luch with that! Sorry to say but we are writing to HQ to make a formal complaint.

Staff friendly and good food and good selection of alcohol. Rooms spacious and all include a bath. Area is full of country walks and dogs are allowed.