Glengarry Extended Stays

I had a broken bed ( found out when I went to bed at 1130pm) When brought to their attention the MANAGER SAID “ it wasn’t broken before” the pool was conveniently shut down due to maintenance around the time they had a booked conference party. It didn’t open back up. One amenity gone. Could not go anywhere after 8! Because those who were there for the party had taken up all the spots and those who paid to stay at the hotel had no where to park, & had to drive down the street to park & walk to the hotel, so we couldn’t risk leaving the hotel that we paid to stay the night not the ones who were there to party and leave! And not have a spot to park our car. Another amenity gone. Because I wanted to check in and assign my room to myself so I didn’t have to it when I got back from the cheer competition ( avoid the hustle and bustle) they made me PAY $25! I didn’t even stay. This hotel DID NOTHING TO fix it. No discount nothing. Instead they blamed me for a bed that was already broken and charged me extra…

The staff were incredible and very kind to my little boy. Very accommodating and went above and beyond to make our stay enjoyable.

I enjoyed staying there. The staff is great. Patsy was amazing at the front desk. Will definitely go back if my adventures brings me back to truro

My stay at the Glengarry was better than i could have imagine. I felt like i was being pampered. I was very comfortable and satisfied with everything in the room and that was included with the room.

Pool was nice and warm and hot tub was awesome… breakfast was absolutely wonderful… omelette was delicious !!The room was all modern shower was awesome and fireplace was cozy and awesome 55inch swivel tv which could turn and be seen from bed or kitchenette💖highly recommended

Didnt like the fact that the pool was in a completely different building, no access to ice in my building, had to search others to find ice machine

The room was very clean and comfortable. The staff there are great! I will definitely recommend this hotel.

When i booked the room it did not advise that it was in a side building off from the hotel - which is a motel. Firstly I am a women and travelling on business and I would never book that. When i get into the room the saftey lock on the door is broken which looked like it had been knocked off. The TV did not work my whole stay. I stayed for 3 nights and did get any room housekeeping the fist day the garbage was emptied and a bathroom towel removed. NO bed made no replacing of the coffee i used or making my bed. This was the full 3 nights of my stay absolutely terrible. I travel on business all the time and this was unbelievable.

The lighting around the property was minimal. It was dark and felt unsafe walking around the parking area and in between the extended stay and the hotel in the dark. Also there was a door into the next room with locks that were a joke. Both of these are fixes that there is no excuse for not being completed.