Extended Stay America Suites - Tucson - Grant Road

環境優美，非常好，

Kitchenette is a nice feature. Hotel and room showed wear and tear from much use. No literature/information about the hotel or surrounding area. Room in sore need of updating. Kitchen sink faucet leaked, cigarettes burns on countertop, limited (and old) electrical outlet options, rollaway bed was super awful, TV stations limited.

We booked the place for free breakfast. They had nothing . Coffee was there with no regular cream . I drink coffee with no sugar They had vanilla flavored sweet coffe whitener. They offered us oatmeal packet with no milk False advertising. The service desk said they were waiting for shipment .

Clean with a practical kitchen. The heating/cooling unit could use some cleaning and easier instructions on how to use it.

I got to the hotel at 9pm for checkin and the system was down. I had to wait 50 min for it to be fixed to get my room.

We got in late 1:30a.m & the receptionist was very nice and welcoming. The room was an eyesore at first but it was very clean, sheets were clean, bed was comfortable, towels were very clean & kitchen as well. They provided everything for the stove use + dishes. The area around the hotel is very safe & easy to get around. I will definitely be booking again here if needed. Thank you

Cockroaches in the room, bit by bed bugs, staff wouldn’t give us our room since they were in the middle of an audit, homeless camp outside our window

We checked in late at night with a party of three. I had reserved a two bed room. We checked in and there was only one bed. my daughter, who is a teen had to sleep in a rickety roll away bed. we were told in the morning that we would get a new room. Three days later we never did. we checked out and stayed somewhere else for the remainder of our stay. We also tried to get money back for the time we did stay there since i paid for two beds and received only one. The facilities ate clean. The staff are friendly and the coffee is good but it wasn't what we paid for. Also, there were some questionable characters that appeared to be living in the parking lot.

Wasn't worth $186 for the night I stayed there. It was more like half for what was paid. Was a late night option so wasn't too picky. Stayed at a Springhills Suitesin downtown Phoenix for around $5 more a night the next night. So comparing the two was like night and day. The bed a cleanliness of Springhills hotel was over and above the Tucson hotel.