Red Roof Inn Cincinnati East - Beechmont

I checked in, went to the room they gave me, it was filthy and stinky, I took pictures and went back to the office. They switched me rooms and that room heat didn’t work and it was freezing outside. It was 3 in the morning and I was exhausted so I slept in my coat but first thing in the morning I was out of there. I asked to speak to a manager because the rooms are not what they are advertising, they act like the manager wasn’t there so I just gave up being refunded. I would never go back and don’t recommend this place to anybody.

I booked a few weeks in advance. When I arrived I was told no rooms were available for the specifications that I booked. I was offered an accessible room of the same type. I said okay and was then told none of those rooms were available either. They wanted to charge me the difference for the room I ended up getting. On to the room. Stink bugs on the wall and sun flower seed shells on the bathroom floor. You can even clearly see outside through the gaps around the door. I'm certain it will be a fight to get my deposit back do to the staffs mixups on my room. At least it was really quiet.

I had to find a hotel (arrived at midnight from the airport) to just sleep that night because had to travel to West Virginia in the morning and when I entered the room it looked like a horror movie….a roach was waiting for me in the bathroom to welcome me…to add to the whole experience… well there you go that was my experience from this “hotel”

One room was not cleaned and there were no towels had to get some one to clean it. Rugs on floors were filthy

To start off with, the floors were so filthy that we had to leave our socks while walking in it. After our 1st night of staying there and when we returned for the next evening. The room wasn't cleaned, nor the trash removed and no clean towels or wash clothes. Supposedly, they had 60 people check out on Saturday. And they were more concerned with getting those rooms ready, than to care for our needs for that night as well. I had to go to the office to get our own linens and toilet paper, or we would've had to use what we had already bathed with. Depending on how this matter is reviewed and dealt with. will help let me decide whether to stay in one of these hotels ever again. And I understand, that I'm only 1 customer, giving this information and it's not going to hurt your status among others. I will soon know, how your customer relations handles situations such as this, in showing any satisfaction to the matter at hand. Thank You, and have a good day.

Room wS filthy. Burn holes in chair. Mirror looks like it wasn’t cleaned for a long time. Roach infested

The room looks like it has not been cleaned. There was a film on the mirrors. The walls are gross with smashed bugs on it. The bathroom doesn't look like its been cleaned. I am absolutely disgusted by the room. I don't typically leave reviews

I would not recommend this hotel to anyone! The first thing you notice is the smell. Then you get to deal with the front workers who were rude. This should have been my first cue to leave but there was a big concert so no other hotels had rooms available for under 300$. I get to my room and the smell was worse oh god was it worse… The light fixtures had open wires hanging out of them. The bathroom had mold around the tub. When you turned the faucet on it shook the whole sink. The tv did not work but the microwave did. If you wanted to cook something you would have to clean the microwave though. The carpets looked like they haven’t been vacuumed in weeks. Then there was bugs, stink bugs on the curtains and on the walls. I know what you’re thinking; at least they aren’t bed bugs. I have videos of all of this but I can only upload pictures. Do not waste your time at this hotel!!!

Bathroom was moldy; bed had a huge lump in the middle, AC would run for a minute or two before turning off….floor behind end table was very nasty. Will not stay here again unless I have no choice!