La Quinta Inn by Wyndham Las Cruces Mesilla Valley

The room had nothing but two towels and a roll of toilet paper. NOTHING ELSE. They might be in the process of renovating… I hope that’s the case… But nothing was mentioned. In my travels over the last year I had begun to appreciate La Quinta returning to being a pleasant and safe motel as they were when the chain opened. Definitely not theCase with this property. The worst part was the fact that the door lock mechanism was loose and broken on the inside! Along with very poor lighting on the property.

Room was clean but hallways were filthy. Outside trash cans were overflowing and never emptied during our stay. Fitness center is small but has brand new equipment. Complimentary breakfast was decent. Shower was standard, however it had great pressure and was nice and hot. Overall, its a decent place to crash, but nothing special.

Very dirty, since its pet friendly the carpet in rooms and hallways smelt like urine. rooms smelt like mildew and showers had mildew on ceiling

The room needed visible repairs, the pillows were not comfotable and there was a hair on the coffee cup.

There was to be breakfast there's wasn't. We were told that check in but that did not lower my rate it was to take two or three days to fix.I check on the internet two check the rates for next Friday. They were the same ad I paid making me think that you quit having breakfast.You should take breakfast off the internet. There was no ice machine or refrigerator

We came in late off the road tired and wanting to get in our room i had reserved. My key didnt work after 2 trips back to the front desk it still didnt work. They had to do someone with a handheld keyboard after about 10 minutes it opened but then the room was cleane so we had to get anotjer room

Prepaid for a room but when I arrived there were 6 other people waiting in the lobby that also reserved but they had no clean rooms. Waited for 30 min and never saw anyone in staff. Heard they couldn’t find the maid so the lady working at the front desk was cleaning rooms 1 by 1. Absolutely horrible service. I ended up leaving and spending more money else where.

No breakfast is provided even though they advertise it is included. I was told by the manager it was due to a broken refrigerator. The room was up to date and clean, with a comfortable bed. When I arrived at my room the air conditioner was on and set to 60°. It is wintertime so the room was freezing. I switch the air unit to heat and set thermostat to 75°. The room was cold all night and never got above 65°. It was not a comfortable night's sleep. LaQuinta's are normally a great place to stay. This one was an exception.

The place s basically shut down for construction. So they am everyone on one side and all facilities were shut down. They had one person working and when their shift ended no front staff until 8 am the next day. No breakfast offered, yet when you rent the place it said it was offered.