Best Western Premier Hotel at Fishers Landing

My experience her was great. Friendly staff. Clean and comfortable environment. I would absolutely stay here again.

The staff was helpful and friendly. They have a great lobby. The hotel has a clean swimming pool in which you can enjoy until 10pm. My only issue was that the sofa bed didn’t appear to be clean. I found long human hair on the bed before I was going to lay down.

The rooms were very comfortable, and cleanliness was obvious throughout the room and hotel. The bath towels were oversized which was so nice to see and use! The photos and description was a bit deceiving as it states there is a restaurant and bar when really there may be a bar with seating and tables, the menu is limited and its more like just the typical hotel breakfast seating. The staff there was great was but if too busy could be slower service. We also paid extra for breakfast to be included and the one out of two days the kitchen person called in so there was ZERO food that day (thats not a restaurant!) The food we dis get was pretty decent and again, the stagg was very friendly and helpful

Decent sized room that was in good condition and while not luxurious it was nice enough. Soundproofing could be better as we could often hear our neighbors on both nights. Also I get that most places don't offer housekeeping unless you request it but they won't do anything unless you request the night before. We got more towels at the front desk but were not offered even to get a new bed sheet when we asked and we would have gladly made our own bed.

Booked this hotel while we were traveling. Picked it based on food and bar.and a**osphere. Checked in and heard an employee tell the clerk that because of a conference there will be no food or drink. Had to quickly change our plans to meet people at the hotel for dinner, schedule an Uber ride.and find a place to eat last minute with no reservations on a Saturday night. They knew about their convention way before this night yet still let you book it thinking you’re going to get the amenities. I would have chosen somewhere else had it stated this. And don’t think this place is near the water and that bridge in the photos. Not even close.

When I made the reservation I made to sure to call and state that we had a pet. When we arrived we were told that we couldn’t have our cat who was in Vancouver for a procedure. The receptionist dramatically started coughing and sniffling after she found out we had a cat, claiming she was allergic. Yet she was fine before hand. She then asked a coworker if we could have the cat and they saw no problem with this. So instead of the $30 pet fee we had to pay a $250 pet fee and were told that we could not let her out of the cage or leave the room. So where is this no cat policy? I’ve not seen one. Or was the receptionist being dramatic? Not sure but I’m not impressed.

Loud couldn’t sleep staff didn’t no care to help situation also rusted shower and staff was not in good moods this place should of gave a refund

Good value for price, staff friendly and helpful, clean and updated with charging ports and lights. Good WiFi connectivity in room. Location is good and easy to get to other Vancouver locations. Typical room appliances like pod coffee maker, small refrigerator, microwave. Restaurant is per charge but looked good.

Check in easy but reception area is really sp**** and unwelcoming but staff friendly and efficient. Room was nice and clean and all good. Swimming pool and hot tub really nice. Didn’t try the restaurant so can’t comment although all the food seemed to be served in a basket. Overall a great stay at a good price