Dimitra Hotel & Apartments by Omilos Hotels

everything is cool about this place, the location, the staff, the property, will definitely be back ! close to the bus stop, the airport, the beach ,heraklion, herssonissos, without the rush of tourists.

Really lovely family owned hotel. Absolutely immaculate, very friendly staff and wonderful breakfast. Very convenient for the beach and town. Will definitely stay here again.

A decent budget-friendly hotel. The biggest benefit was the location (close to the airport and Heraklion) and how close it was to the sea. Everything was clean and tidy as well. However, there was a mold smell in our room, around the closet area. When we told the staff about it we were offered to switch rooms but the new one had the same problem. We managed the week by airing out our room and the closet daily. But if you are sensitive to such smells Dimitra will probably not be the best option. Breakfast was fine but the variety could have been bigger. We’ve seen much better in Crete.

The apar**ent was well-equipped, the environment was pleasant. There was some noise from motor cycles as the hotel is close to main roads. The staff was very friendly. Beds were narrow, but fine. We didn't use the pool, but it seemed to be pleasant.

I had a very pleasant stay at Dimitra Hotel! The staff were all very pleasant and helpful. My flight was delayed and they provided very clear instructions straight away on how to check in after hours. They also helped with bus schedules to Heraklion centre and to the airport, and were generally just lovely people. The room was very clean and the location is convenient. Just steps from the beach and surrounded by restaurants, cafes, supermarkets, hair salons, pharmacies and bus stops in short walking distance.

Very good communications. Friendly staff

We used this hotel for one night only, after landing in Heraklion and before continuing on to the southwest of Crete. The hotel is decent, with friendly staff and fair prices: 30 euros for a single room, 40 euros for a double one, breakfast included. Small rooms, but for one night this has not been a problem.

I paid just on £1000 for a "superior" apar**ent with sea view at Dimitra.The superior room was actually down a road from Dimitra, on top of a smelly Chinese restaurant, view obscured by restaurant roof and sign. Entrance is right next to screen door of kitchens frying the meals. The room was like a dingey grey prison cell, tiny shabby bathroom, paint peeling off walls. There is no mention in the description that superior apar**ents are down the road away from Dimitra,its pool and restaurant. The owner was very rude and insulting, offered us an alternative downgrade to standard room in main building which looked out onto a wall and the bathroom was so small the shower curtain draped into sink one way and toilet the other side. The owner refused to offer us a decent superior apar**ent and still refuses to refund our money albeit we had to leave and search for a replacement accommodation for 2 weeks and pay out for a further booking. We stayed 1 night but neither owner or *********** will compensate or refund. DO NOT STAY HERE, the breakfast was also the pooreset quality I have ever experienced...it is more like a prison than a holiday accommodation..very disappointed and upset at how badly we have been treated

Excellent accommodation, with nothing too much trouble for the staff who were helpful at all times. I had an issue with the lock on the bedroom door and it was sorted within 20 minutes. Breakfast was fine, although the occasional change to some of the products on offer would be nice. It's about 30 metres from the beach with about 6 or 7 restaurants there as well. The pool area is clean, if a little under used due to the proximity of the beach. The centre of Kokkini Hani is around a 10 minute walk where the 2 bigger supermarkets can be found. Would I stay again, certainly.