Split Mountain Motel

The place itself was not horrible for what you are paying for. Only issues with the room was a stained shower, and the bed didn't seem like it had been washed for some time, especially the pillows. At 9 in the morning, two hours before check-out, we were woken up to loud banging and nothing being said. When I finally checked the door, no one was even there. As I said before, check out time is at 11. Yet our cards were deactivated at least an hour before then. So if you are leaving and packing up, be sure to leave your door open a crack to gather the rest of your things because your card will not work. Either way, for one night and the pricing, it could be worse. But there were so many things that seemed off for any kind of motel.

Staff was great and helpful. Check in was pretty easy.Room was clean had clean smell. The shower tile looked gross but did not effect my nice hot shower.

Decent room, a bit run down (especially the door!), but the most annoying thing was clearly the noise. I was in a room very close to the road, and with the badly closing door tons of noise came through till late in the evening. Once the traffic died down it was okay, but if you want to catch early sleep better make sure you get a room that's far away from the road. The hairdryer was missing although the hanger was there (this has been noted by someone else before). The person doing the check-in was friendly, but it's the first time on my trip my passport was copied, which I find a bit odd.

the door was so badly warped we could not close it. we did and the staff had to open it so we could get out he said that he could not do anything as it was friday and he was busy, we put chair in front of door for the night afraid if something did happen we would not be able to get out. we asked about a down stairs room as there is no elevator all he said was the stairs are not easy. Of course he is not in his eighties. the door is a very bad safety item

Beds and pillows were clean and comfortable, linens were good. Shower was covered in mold and had a scum ring around the tub. The carpet between the beds was severely stained.

I think this Motel has much better ratings than it should have. My room was 205 and the first thing I not was that the deadbolt wouldn't work on the door. That always feels so unsafe to me. Even the envelope for the key says to always lock the door. Well I couldn't, so I ended up pushing a chair up under the handle for the extra security. The next thing I noticed was that there was a holder for a blow dryer, but no blow dryer. Then I noticed that there was no remote control for the TV. They have Direct TV, but no remote to watch it. The toilet in the bathroom was dirty and looked like someone had used it in an emergency, if you know that I mean. I had to clean it myself with a tissue and hand sanitizer. The bed sheets had hair in them, which leads me to believe they hadn't been cleaned. The room smells, the fridge was dirty, the bathtub creaked really bad and it took me forever to figure out how to turn on the water in the shower. For anyone crazy enough to stay here, you have to pull back the handle toward you to turn it on and hopefully the handle won't be broken and try to cut you like mine did. The only good thing about the room was the bed. I pulled back the sheet to check for bedbugs and it was stained pretty bad, but I didn't find bedbugs and it was actually a pretty comfy bed. Luckily I was pretty busy during my stay in town, so I didn't have to spend very much time there. I have definitely learned my lesson to plan ahead so that I don't have to stay here again

House keeping staff was rude and didn't inspect and refresh daily. No clean towels daily and spotty tidying up. Manager was great but it takes a team.

Also had the nerve to hold $150 for essentials. The view out our window was of a dilapidated storage area. The door had to be nearly slammed to close then was very difficult opening. I have pictures and video. The worst stay of our trip and extremely overpriced.

The best thing about this place is that the bed was quite comfortable. The property was very outdated and in need of a good detailing.