Surfbreak Virginia Beach Oceanfront, Ascend Hotel Collection

I really enjoyed this hotel. I took my mom for a couple nights at the New Year. I found it to be quaint, clean and cozy. The check-in staff was very personable and helpful. I love the 24/7 fresh coffee bar in the lobby! I also loved the location. I've stayed many places in Va Beach and this is my new favorite!

It was ok. I love the balcony and view of the ocean. The room was clean and neat. But the TV was not working and some of the plugs did not work. I also did not like that the parking was down the street from the hotel. But it was an affordable option for an ocean view. The breakfast was just muffins, fruit and coffee. Like I said it was ok.

Every single room overlooks the Club down on the main level. I was there for one night and wanted peace and quiet and to sit and listen to the ocean. Unfortunately, there was live music from 10pm-2am and when I opened the door to the balcony, all I could hear was the club and the A/C units right behind it. When I asked if there was another room further away, the front desk said they all look out over the club, but she could put me on the top floor. I moved up 3 floors, but unfortunately, the sound carried and I still couldn't hear the ocean at all. I ended up leaving and found another, quieter hotel to stay at. The only silver lining is that even though it was technically a non-refundable rate (and I was prepared to lose my rewards and the $ I'd spent to book the room), I was pleasantly surprised to see an email this morning that it was being refunded. Which is why I awarded them an extra star. Otherwise it would have been a 1-star rating from me for sure.

Check in was at 4pm however we waited in line for 30 minutes just to find out our room was not ready. Additionally, the couch had questionable stains on the cushions and arms of the couch. The bathroom counter was not attached well and was gapped. The door to the room was flimsy and could be easisly pushed in, as if it was broken in before. The room was too expensive to have these problems. Just because its on the beach, doesn't mean propery quality should suffer

The property needs alittle update on the furniture in the rooms. Couch and chairs dirty. House Keeping needs to pay more attention on everything getting clean in the rooms. Hallways needed to be vacuumed. There was mattresses just sitting out in the hallway. Needs closer parking. The staff was very nice.

We had a wonderful stay for New Years weekend. So much still available within walking distance, even during off-season. The view was amazing and service was way above par…every single employee was friendly, attentive, and accommodating. The only thing we would mention is that the sofa in our room was quite dirty. The discoloration was so bad that we didn’t use it or lay any of our items on it.

This property was clean. The staff was super friendly and the customer service was amazing. They didn't serve a sit down breakfast, but that was fine with me. Parking was an issue. They need better parking.

thank you very much, your hotel left only an excellent impression, the girl from the Front Desk special thanks, unfortunately I don’t know her name, she worked from November 24-25 (she changed our room, everything in the room was excellent but there was noise from the bar) Thank you, the rooms are clean, no foreign odors My family and I were very pleased

Do not stay here read the reviews this property was awful stained everything in the room the carpet was awful terrible does not look like the pictures it is filthy