Waldorf Astoria Washington DC

Historical building， very impressive! Great staffs!

房間很大，大堂富麗堂皇，總的感覺不錯。服務也好，我們退了房，離到火車站時間尚早，服務員主動給我們訂了茶水，讓我們在大堂休息。唯一不舒服的就是入住的時候，語言不通，接待的是講英語的，而旁邊有會講中午的在邊上未能相助。前前後後兩次審核護照，兩次刷信用卡。二十多分鐘後，前台把我們的護照拿到後面去審核時，那個會中文的服務員才告訴我們，可能是定房的是我，而客人第一個名字是我妻子。

非常一般 住過很多家Waldorf，這家是最差的，房間裏除了床什麼沙發也沒有🥺，杯子還是用過的

設施環境一級棒，寶寶喜歡，餐廳菜品非常好，推薦

地點好，環境好，服務很好！有點老！

推介拍照好看

This property was beautiful! The staff was very friendly and attentive. Stefania at the front desk even sent a surprise for my daughter to our room, which was very nice and thoughtful from her, and my daughter loved it. The food was delicious! Room service would always arrive within 30 mins or less.

First class all the way! Room was beautiful. Service was great. Everyone was so friendly and helpful. We had a great stay and we will be back!

The room is nice and spacious. The front desk is very helpful. Food and coffee in Peacock Alley is quite nice. The only letdown is that the room makeup service: first we spent a hour waiting for the staff to come after I requested a makeup room service by phone around 15:15pm; so I called them again, they finally came after another 15 or 20 minutes. Second, staff often forgot to replace or replenish items. On the first day the staff forgot to replenish our coffee capsules and drinking water. We changed the tip from $4 to $5 on the second day. This time they did replenish the coffee capsules and water, but not the almost-emptied tissues and floor towel in the bathroom. It seems they are short of staffs; not meeting the Waldorf standard; unusually, they are the best in my past experience with them in all the cities a travelled.