Baymont by Wyndham Wellington

Don’t stay here! ****** staff, the guest service representative Carly was horrible. My son and I flew in for my graduation and was refused a room although we had a Confirmed reservation! She stated that HER system showed they were booked and the only rooms available were set aside for rr workers in case they needed them. This was late night, our first time here in a unfamiliar area and we were denied a room and was left to find other accommodation at night in a remote area. Worst service I’ve ever received, ..she not only put us in danger but her lack of consideration in a service based business is the worst I’ve seen!!!

I decided to stop in Wellington and I am glad I did. This stay was great in every area. The building looks great inside and out, the rooms are in amazing condition and the staff is friendly, helpful and caring. There is a 24-hour restaurant on-site (that I didn't try because there was a rib joint nearby). I was wondering how a small town could support TWO Wyndham hotels. I found out this is a railroad city and the crews stay here. That is an immensely positive situation, just like air crews. The rail crews are there only to sleep and get back to work and the money that flows into the hotel means everything is top notch. Also, the rooms are reasonably priced for the quality you receive. 10/10.

There aren’t many hotels to choose from in this small town. Priced a bit high considering there is no breakfast included or attractions nearby.

I will say the good stuff first, the hotel was convenient for where we needed to be and the staff was friendly and helpful. Now, when we got to our room, we walked around and found dirt clods all over the carpet, like no one vacuumed the room. We also found a dirty towel still hanging on the bathroom door (they did come and take care of the dirt and towel). That night about 2:00 in the morning we were awakened by the cleaning crew cleaning the rooms in our hallway. We heard the vacuums running, and things being knocked around as apparently they were cleaning. When we said something to them, they said they are contracted with the Rail Road and are open 24/7? Aren't all hotels open 24/7? Anyway, we will never stay there again. If you are thinking about booking, maybe ask to have a room where no one from the RR stays close by, you may be woke up by the cleaning crew.

We were informed by staff that the Internet was slow but we were in the best spot to get a connection. We were unable to get any connection and when we went to ask at the front desk we were told we were out of luck that there was nothing they could do. The hotel is used by railroad staff and people were coming and going all night long. Not a restful place to stay.

Convenient location near I 35. Penny's Diner within easy walking distance and open 24 hours. I stayed 6 nights and the room was only cleaned once and that was at my request. No coffee maker in the room.

Beds were comfortable. With two of us looking we could find no way to turn the shower on in rm 224. It was either broken or we needed directions. This was extremely inconvenient since sitting in the tub was prohibitive for us.

very nice stay with diner adjacent. Only complaint is that elevator sounded bit rickety so i walked up & down stairs to my room.

When we went to our room (after 6 p.m.) we discovered that it hadn't been made up from the previous occupant. We went to the main desk, and the friendly gentleman said it would take at least 30 minutes to get another room ready for us. After driving 450 miles we were ready to settle in, but we entertained ourselves at the local Walmart till a room was ready. No other problems