SpringHill Suites Williamsburg

Very Clean rooms. Wifi works Great. The Customer service was Excellent and very Helpful. And it is located in a very nice area. Great stay, would highly recommend it🤓

送孩子來上學，來到了威廉斯堡。酒店地理位置比較好，房間面積也比較大。冬天是淡季，房價也還算便宜，服務也很好。

It is a very convenient location to everything in Williamsburg... walkable to restaurants, grocery and pharmacies and bus lines to the historic area. The suites were so nice... well-maintained, roomy. The staff was phenomenal. They were friendly, knowledgeable, helpful. We had a great stay because of them! Donnet really goes above and beyond in her service.

Exactly as expected - clean, friendly - nice large room and good breakfast. Highly recommend.

Good location, a lot of food options nearby, very nice staff, hotel needs updating, tub/shower a bit out dated, small sink area. Our TV was between couch area and bedroom and a bit difficult to see from bed. Very clean room. Comfortable bed but pillows not so good. Breakfast buffet had good selection and they provide complimentary 8oz sodas and ice creams 24 hrs. We have stayed in many Williamsburg hotels and this one was above average. Would recommend for family.

We saw a cockroach at breakfast, it was crawling until the breakfast cabinet. Then we went to our room and there was a baby cockroach in our room. We enjoyed our stay up until that point. We left shortly after that.

Easy check-in. Staff friendly and efficient. Room clean and spacious! Bed very comfortable. Amazing breakfast! Highly recommend!

Having been a manager for Marriott in the past, I am immediately drawn to what is wrong. Upon check in, the guest service rep had zero personality or friendliness. The in-room refrigerator and freezer had freezer frost buildup nearly halfway throughout. Very early in the morning 5-6am, we were awakened by what I believe to be a dump truck emptying a dumpster, clanking back and forth. Surely they can discuss with their vendor a more reasonable window for pickups, as they are paying for a service? While brushing teeth and washing at the sink, due to where the mirror is placed, you can see the the sink drain is corrosive and in need of cleaning. In a nutshell, they may clean the “top layer”, but where is the deep clean? Disappointing. I know Marriott’s standards which is why we chose this property.

Just really nice people, we probably interacted with 10 staff members and all were wonderful.