B&B Hotel Peter Und Paul

Pulito e molto accogliente

The hotel and ******* need to make it clear that this is a self-check in hotel which is only staffed in person a few hours a day. I have never been to such hotels and it was a confusing experience to begin with. The initial booking page stated that this hotel had a 24 hr reception (which I assumed meant a person was on reception). When I received the self-check in code I just assumed it was in case I arrived late night. On entering the building (a multi-use building) there were no signs telling me which floor to go to and a staircase with poor lighting. I had an accident whilst searching where I was meant to go, bleeding and with no-one around to ask. Within the hotel section the signage needed to be clearer. The room and en-suite was excellent - very clean, modern, welcoming. My queries were met via the phone service and when I met a staff member the following morning she was very helpful and listened attentively to my complaints. The hotel also apologised in writing about the signage. Once I understood how self-check in hotels operate I was more settled, and had this been made clearer at the start I would have given a good to excellent rating.

Checking in minor problems "not" caused by owners but Ai communications. We missed an email with instructions. Even though problem not the owners they upgraded our room. Nice touch. Want to compliment "Eveline" at desk who really went out of her way to make sure our stay was positive. Breakfasts were great. Would return here in future without hesitation.

Everything was perfrct very clean and nice place very recommended specialy for big family or friends

Super clean and modern hotel. Slightly fiddly with the self check in via touch screen outside the hotel - would be better if full screen were utilised as hitting wrong button often happened. Apart from that 0- excellent. Sleepy little town was lovely near by. Best shower I've had in any hotel for some time!

Great updated room in a small village next to two grocery stores. The bathroom is big, lots of hot water, bed is comfy, plenty of storage space. Can't beat the price I got too. Would go back again!

Exactly as shown in the photos: super clean, spacious. The furniture looks very sturdy. The bed and sheets were very comfortable and soft. Since we were 2 adults and 3 children, we booked a room with 2 bunk beds, but they gave us a room with 3 bunk beds. The room was advertised as having no window, but it had a skylight that let in plenty of light. The bathroom had two showers, perfect for kids on one side and adults on the other!

Loved the self-check-in system, stayed only one night, everything perfect.

Room was clean and nice. Staff was more than friendly to assist. Perfect location