SpringHill Suites Winter Park

性價比尚可

Hotel is excellent. We had a problem with our reservation at another hotel. The staff here helped correct the problem and gave us a beautiful room. Highly recommend this place.

This is a beautiful property in an excellent location, near bars, restaurants, and shops. The staff is very friendly and keen to please their guests. However, the experience falls short of expectations. The rooms are cleaned superficially, meaning they clean only what you can see. The staff make many mistakes, often. For example, in every one of my 3 stays the past 2 years, they forgot to send housekeeping to clean my room, until I reminded them repeatedly. Also, during my last stay, they screwed up my bill, overcharging me sigificantly. Their answer, call your bank and sort it out. I ask the management to try harder, please.

Conveniently located hotel in Winter Park. Derrick was a godsend when our initial form of payment was declined and he called us before our reservations were automatically cancelled. The hotel itself has a modern vibe. The breakfast was excellent including both hot and cold items. On the negative side our room’s hot water took forever to get warm, the shower fixtures were confusing and there was no room safe. The lack of daily housekeeping policy was not explained at arrival.

This hotel was very clean and quiet. I could not hear any of the adjoining rooms or foot traffic in the halls. Very nice experience.

My stay was amazing. The rooms are very nice, with space and great seating options for entertaining or just lounging. Excellent bathrooms with great showers. The lobby was pleasant and welcoming each time you returned, and the entertainment surrounding the hotel is alive and filled with a variety of options-- All within walking distance. I recommend it 100 out of 100.

The Hotel was very good and the rooms were well appointed. We liked the large walk in shower. Our only issue was the location was not as close to the old town as we thought and the front desk couldn't point out the hotel's location on the map they provided.

They impose per day, per car charge for parking. There is no indication of such a charge during booking.

The front desk made every effort to make sure the stay was positive.