Отзывы об отеле Excel Hotel

Hotel staff very friendly and extremely patient in helping us solve our internet problem. Breakfast was nice, although not much variety.

Was told I am given a free room upgrade, but honestly I can't tell the difference. Also the room in the listing image was larger and brighter but the actual room I received was extremely rather grim looking, not to mention it doesn't even look like half the room size in the listing image. I also can't seem to adjust the aircon temp as it will remain at room temperature no matter what I set, however xining is quite cooling in general so it's still acceptable. In the room I was give, the glass panel at the washroom side had a severely cracked side which seem like it will break if I had closed the glass door too hard. I took a video immediately before using the toilet in case it really does get shattered, but luckily it did not Very unsafe nevertheless. The shower was the worst, every night I had to gamble if it will be cold or scalding hot water. I set the shower value slightly towards the warm side, and the water became scalding hot within seocnds, and if I move it to the cold side, it became freezing cold within seconds. Even if I set it exactly in the middle, it will give me either one of the extreme temperature. Had to keep adjusting from hot to cold so that it stay at a comfortable and safe temp range. The toilet bowl flush in a very stupid manner too, by first flooding the bowl from bottom up, this means that if you took a dump and it's a slightly sticky one, it's gonna stick. The electric kettle was so noisy when turned on that it sound like a train passing right beside my room. And speaking of noise, the sound proofing of the room was one of the worst of every single hotel I stayed in before. You can literally hear new occupants dragging their luggage or family chattering non stop right after they exit the lift. FYI, my room was literally the furthest away. Every time your neighbors from 3 room away turn on their tap water, you can hear it, even if that's like 4am in the night. The hairdryer is a safety hazard too. Tried to use it once and after plugging in and turning it on, smoke immediately came oozing out of it, so I immediately switched it off and remove the plug. Never used it since. Oh yes one last thing I have to say is that as a hotel PLEASE NEVER USE MOVEMENT OR VOICE CONTROLLED LIGHTINGS. While I wash up every day, I had to keep waving my hands like an ***** every few minutes in order to prevent the lights from going out. The detection is sooooo off that unless there's a huge action at the correct spot, it will not turn the lights back. This was absolutely annoyance. However the things I mentioned above are although not welcomed, but can be tolerated. Personally, the only thing I really love about this was the free tea. And that is also a highly recommended must try. I believe that's ******* black tea which is also a local specialty. I regret not trying earlier because at the latter of my trip, I no longer pass by stores that sells ******* black tea. Recommendation to the hotel is include a way to buy some of this tea. Overall, I will only recommend the hotel to someone who do not have any other choice or have a lower budget in mind.

The hospitality of the hotel is good. Only I recommend the morning breakfast can accommodate for western style breakfast such as corn fakes, cold cut n cheese.

Nothing but amazing! The hotel is clean and the staff are really nice! The room that I got is spacious and the bed is very comfortable! Highly-recommended! The location is also near to the railway station and there are a lot of shops nearby! It's also beside the Bank of China! ⭐️⭐️⭐️⭐️⭐️

services are good, and there’s laundry room. you can ask for ride to airport. Foreigners can also visit here!

Booked two types of room Guestroom (Queen Bed) & Deluxe Family Room. Both type of rooms are clean and new. Staffs are very helpful and friendly. Breakfast is standardized. Impressed with quality toiletries. Highly recommended! 👍🏻

飯店位置離下南關市場和清真寺不遠，走路就可以到了，飯店裡的礦泉水可以無限拿取，房間內的設施乾淨，美中不足的事，因為當天有團體入住，隔音不是很好，睡覺時隔壁還有大聲講話聊天，睡眠品質不是很好

房間还可以，用水的器具不行，淋浴花洒就不行，洗澡间的架子有点高。大投影电视很搞笑，根本看不清，对不了焦。瓶裝水供應倒是不错，走廊放很多，随便取。早餐真不行，酒店管理人员可能没有监管，住了三天，菜是凉的，少了也不添乱，服務员用手翻包子，不带手套，不用餐具，很恶心，不敢吃。估計这个早餐迟早会把酒店搞垮。因為去过的不敢再去。服務员还是很努力的。

非常適合旅行及商務出行。 離車站很近，去機場也很方便，打車40+ 店員還推薦了附近一家吃羊肉的，也非常好吃

房間乾淨整潔，性價比超值的酒店哦

房間特別好，暖氣好的真是一流，前台小哥哥小姐姐禮貌有加。房間特別好，暖氣好的真是一流，前台小哥哥小姐姐禮貌有加。

酒店掛牌四鑽，實際情況不符，而且早上睡覺的時候居然有人把門打開了，就感到很詫異。建議把毛巾浴巾換成一次性，毛巾都沒洗乾淨

很好 房間也熱 床品超級舒服 衞生乾淨 前台服務人員態度好 房間温馨 房間價格也實惠 性比價很高 酒店位置優越超讚超讚

酒店服務非常棒！前台服務一流 效率高 房間衞生乾淨 推薦！！！