Crowne Plaza Zhengzhou

正牌IHG旗下皇冠假日，住宿體驗不錯，服務熱情周到，還送了會員贈飲和水果禮盒，給前台李淑一 一個大大的贊👍

入住非常滿意 特別是前台李淑一入住退房快速高效 反應迅速 高效的幫我處理問題 還有禮賓部胡國軍服務也特別積極主動非常好 以後還會再入住

多年後再來鄭州出差，還是選擇了皇冠假日酒店。酒店裝修過了，還是像之前那麼好！前台的態度非常好很貼心的給升級了房間，房間裏歡迎水果和糕點早就預備好了。 酒店位置不錯，從東站鋼鐵出來坐1號線地鐵6站地燕莊站下車，出地鐵走幾分鐘就到了。從酒店區二七廣場也是坐1號線地鐵，總之很是方便。 房間很大，設施也不錯，很安靜，尤其是喜歡3樓那個特別大的游泳池，對住店客人免費。

Super good service from Kiki / Jenny when i did my check in and check out. Don't think i have had any better friendlier service than this. Kiki / Jenny - pls keep up the good work, so everyone feels so at home when they stay at Crowne Plaza. Conclusion, the service is not not only a "5 Stars" service ....i would give it a "10 Stars" service......as it made me feel so at home. Thanks

Upon arrival, the hotel staff was professional and patient, he waited for us to check in at the counter and then bring us to our room with our luggage. We book the room one day before the trip, and try to call them if we couldn’t check in earlier. They prepared the room and we are able to check in straight away upon arrival. Really appreciate this kind gesture when travelling with kids.

Very good!

It was my first time booking a hotel in Zhengzhou and it was worth it. Some of the hotel stuff know English, which was really helpful. By the reception, there was always an English speaking assistant. The pool is so big and clean, the sitting area around the pool is even more lovely even if you want to just chill and relax. The stuff all around the hotel was super nice and the rooms were clean, room service came daily. The only issue we had was when we arrived, the didn’t allow my partner to check in due to his nucleic test apparently being over 48hrs, even though on the suikang it was still showing within 48hrs, but they said they look at the time you did it at. And it was midnight at 00:30. This ruined our first night. Worse because he stays in Zhengzhou and hadn’t left ZZ in months, he could’ve done it the morning after getting a good rest. The room was already paid, and they put that money to waste for that day.

Beautiful hotel