Техас, США: отели, где есть Интернет

«Situated in a great location in the heart of the city in Downtown Houston with convenient access to the MetroLine Rail which is less than a 5 mins walking distance (Red line from Main Street and Green and Purple lines from Rusk Street). I was able to move around the city fairly easy. For hotel facilities, I liked that there was a gym with free access, which included TV entertainment and a free-access laundry room with both washing machines and tumble dryers. There were drinking water fountains on each floor corridor for guests to refill on water and keep hydrated instead of requesting for more water bottles in their rooms. There were also vending machines available if preferred. I was a little underwhelmed with the appearance of my first room. The weren't clean from the outside which affected my view. The bathroom mirrors were stained and the room space felt small even as a single guest. There was no mini fridge which I've found to be a hotel room standard and it would've been practical for storing cool drinks and snacks especially in the Texas summer heat. However, there was manually controlled air conditioning which helped. There was also no safe in my room for me to store my valuables and important travel documents which I found puzzling. Hence I requested a room change which the staff assisted me with. The second room was much better as it was a larger space which included an additional arm chair along with a small kitchenette (mini fridge, microwave and a wash-hand basin). The room was cleaner, however there was still no safe. When I enquired about it, I learnt that only some of the rooms have safes which is odd to not to be a feature in all the rooms, so I shared this feedback. Overall, the room decor was simplistic and suited towards business trip/travellers which I didn't mind. However, the rooms could be refurbished to look more modern and minimalist. The staff were okay. They were helpful in assisting me with a room change when I wasn't happy but I didn't feel like I received exceptional customer service from any particular individual. Upon arriving, I didn't feel properly welcomed and informed about the facilities and a few staff members came across a little nonchalant in addressing queries and issues. For example, I requested a mini fridge to be added to my first room on day 1 which was meant to arrive the same day but instead arrived at my new room the following day when I made the room request showing a slow response time for when I actually needed it. Also my checkout process was very quick and I was informed that my deposit would return to my original payment card within 5 working days which did not happen and I had to follow up with manager who said he would email me to check in on the progress of the refund but I never received any further communication. I had to raise the issue with card provider who told me the the payment was marked as a pending refundable deposit and should the hotel not confirm my refund, then it would automatically be refunded back to my account after 30 days. It was extremely frustrating having to wait an entire month to receive a deposit, when I stayed in other hotels during my time in Texas whereby the deposit refund was instant upon me checking out. Needless to say that my overall experience was okay but could've been better, especially if I was staying there for the entirety of my trip. A few days staying there was enough and I would rate it a 3* rather than a 4* hotel realistically.»

«Check in and check out was very quick and smooth. The staff were very kind and friendly. Check in staff even offered me water and the check out staff was very helpful about the shuttle busses to airport. The room was very spacious and clean, with comfortable bed and pillows. I had a good night's sleep and it was a perfectly comfortable stay before my long trip back to Japan. I wish I had more time to explore their restaurants and facilities.»

«Everything okay but the breakfast same thing for both days and no juice for breakfast and the reception guy was very rude he throw the pen at me and was yell this happens on Friday night doing check in time ..and the other thing no pool but besides that everything els okay I will book again if I ever go back to Dallas Tx»

«역시 홀리데인인입니다 깨끗하고 친절하고 위치좋고 객실에 전자레인지가 있어서 편리했어요 다만 아쉬운점은 욕실의 조명이 조금 어두웠어요 다음 휴스턴 일정에도 꼭... ^^»

«地理位置好，交通便利，性價比高，衞生條件好，服務熱情。»

«Overall me stay was great. It was right downtown which was close/ walking distance to a lot of places. They also had several restaurants. I went to the one on the second floor forgot the name but the bartender at night was top tier. I would definitely eat their again.»

«Went for summer and love the kid friendly atmosphere»

«Изначально я выбрала номер, но мне без объяснений предоставили другой. Когда я спросила об этом, сотрудник отреагировал очень равнодушно. Я заплатила дополнительно 14 долларов за парковку, но все парковочные места были одинаковыми. Ничего не говорилось о платной парковке и залоге в 50 долларов. Хотелось бы, чтобы все это было оговорено в письменном виде заранее. Таким образом, я оплатила номер, парковку и дополнительный залог ОДНОЙ транзакцией. Номер был отличный, прекрасный вид, кровать/постельное белье удобные, душ потрясающий. Обслуживание клиентов утром было не очень хорошим.»

«Фронт-стол - это только один человек, который отвечает за , также занимается подъемом шаттла, так что ждать в аэропорту займет 40 минут»