Уорикшир, Великобритания: отели, где есть Завтрак

Couple with dog. For two nights we didn't have hot water. We rang reception an spoke to the duty manager - the second time...He told us it was because there was a coach load of people staying who had all taken a shower/bath at the same time on their return, and we would have to wait until it heated up again. That didn't allow for the lack of pressure - a trickle! In the end we gave up - no shower/bath. However, the duty manager assured us that the manager would find us the next morning.... this never happened, On the Saturday night the same thing happened. The excuse given by the receptionist for the manager not having found us that morning was there was a wedding and all managers were needed - they didn't start their shift until 11am. The duty manager couldn't speak to us as he was working at the wedding - Saturday night - but Leanne assured us that she had noted our complaint and that she had written up notes, and our inconvenience (now not having hot water for two nights of a three night stay) would be reflected in our invoice on checking out. This wasn't the point. The stay was supposed to be a relaxing, super special treat, not able to have a shower or a bath at night was NOT okay! She assured us that on the third night the 'tour' party and 'wedding party' would have left. So we would have hot water. Which we did. On checking out the receptionist had no idea about our complaint, and therefore couldn't help us. We are in the process of writing a compliant, and a review. The staff and hotel did not let you down - the management did! I have a video of the water pressure. On another point, the hotel is described as dog friendly. This might be the case. You can bring your dog for a fee of £25 a night, however, on check in we were told we had to eat in the bar area or outside. Luckily the weather was okay. However, we felt like second class citizens! Not only that but the bar area has no tables at which anyone could eat a meal - the tables are all low and only fit for snacks!

Took myself away for the weekend. the location of this hotel was perfect for me to decide where I could go for the day. There's a lot to do in the area, from bowling with an arcade, soft play for children, and cinema. A good selection of places for food and drinks. The train station isn't too far away and opens up a lot more places. The staff at the hotel are very friendly and helpful. They give recommendations and help direct to whatever you need / want. The staff also on arrival ask I'd you have a preferred floor. Stayed here 3 times. I would definitely recommend and stay again if needed to.

Этот отель прекрасно расположен в идеальном месте, совсем недалеко от Стратфорда-на-Эйвоне. Единственный минус – это время приема пищи. Необходимо улучшить контроль за запасами завтрака или назначить управляющего столовой. Часто продукты были на исходе, и многим гостям приходилось постоянно просить вернуть недостающие. Во-вторых, свадебные гости/участники свадебных торжеств проходят через один из залов для завтрака, чтобы попасть в зал для свадебной церемонии. Гостей провожали в зал для завтрака, где гости отеля ещё заканчивали свой завтрак. Эту комнату следует сделать отдельной, чтобы гостям отеля предоставлялось пространство и время для завтрака. Мы переместили её в бар, но там было ещё хуже, так как люди приходили за напитками до 11 утра! Если бар всё же будет открыт, то мы бы проводили гостей свадьбы в отдельную зону, а не мешали гостям отеля. Мы чувствовали себя очень неловко, как будто нарушали их покой. Ещё хочу отметить, что девушке, объявляющей информацию о свадьбе, следует быть более вежливой с персоналом. Я услышала резкую команду переместить какой-то предмет... Это грубо и неприемлемо, особенно в присутствии гостей или кого-либо ещё, не говоря уже о том, что это неловко для сотрудника, который это сделал. Весь персонал был замечательным, думаю, им не помешало бы обучение или рекомендации по организации хорошо организованного завтрака. Ужин был восхитительным, разве что немного неорганизованным и временами медленным. Нужно быть внимательнее. Спа и бассейны замечательные. В целом, мы прекрасно провели время, и наш номер был превосходным! Я бы обязательно вернулась снова... только наймите больше персонала, если потребуется, сезонного.

The hotel is in a great area of the countryside of Warwickshire. When you arrive the bar/food service next door is currently having maintenance issues so it is not currently open. When we arrived, the service was amazing:kind, friendly and approachable. On arrival to our room, the room (21) was a big size. The double bed was huge and double beds were available to our 2 children - even with our luggage scattered around the room, there was still plenty of room for the children to run around and play. My fiancé said the room was quiet warm but I liked the temperature of the room and found it pleasant - not too warm or cold and was very comfortable. The only amenities we would have benefited from as a family, was a fridge because our youngest needs dairy free milk for the night. However, I appreciate this is a luxury within hotels so it wasn't a factor to complain about. The beds were comfy. Breakfast in the morning - running from 7am-10am (we arrived at 9am) was a little disappointing. There wasn't much choice and a lot of items we had to wait for between 10-15 mins - and without saying anything to very absent kitchen/buffet staff, it wasn't topped up. I made do with what was left but I didn't end up having any toast (no bread), no bacon and no eggs. Not worth the £12.99 price tag. I have seen this mentioned in other reviews but breakfast area was conservatory-esque and quite cold. As mentioned previously, customer service was great and this was upheld at checkout. No close local amenities, evening restaurant, local shop etc but overall, a lovely stay.

I had an absolutely delightful stay here. The rooms were spotless, provided in the rooms were coffee machines, bath robes, room slippers, hair dryers. There were basic toiletries and you could ask for vanity kits or shaving kits as well. The in room dining menu is priced very well but it is not all day, so do check with the reception. There is so much to do around the property and there’s ample parking available as well. The indoor pool is heated and can be used till 8PM. Breakfast is from 7-10AM and is a lovely spread.

arrived around 3pm and checked in at the bar as instructed I received a warm welcome and even had my case carried up the stairs (no lift). I was given room 3, a single which was more than adequate with large single bed (very comfy) separate bath tub and wc plus t & coffee- I was pleasantly surprised. The wall mounted tv worked efficiently, there was sufficient storage and hanging space for my two night needs & the t and milks were topped up as requested. brekky was adequate and I enjoyed my stay. The ten am check out was a bit of a problem on the second morning as my train wasn’t until noon (less than 5 minutes walk to the station). the bus to Stratford, Warwick and Coventry goes from round the corner and the town is 7 - 10 minutes walk across the river bridge and past the pump room. plenty of dining options. good value for money but more a boarding house than hotel. I would return

The room was spacious and well-sized, located in a convenient area with excellent facilities nearby. A great choice for both comfort and accessibility.

In the countryside in Stratford in a beautiful timber beamed building. The room was dark but spacious. We had the family room with a double and two single. Breakfast was included. No menus but the waiter said any English breakfast combination which was great. I had two poached eggs. The only problem was a lack of communication regarding the usual route to find the hotel being closed due to road works. Navigating a one way system in an unfamiliar town with no email or call to let us know how we were to get to the hotel was extremely stressful and put us 1.5 hours behind the schedule to arrive. This could have been sorted if the hotel had contacted trip.com with the landline provided at booking and explained about road works so I could have been forwarned.