We booked this hotel for location and spa.
The hotel was lovely but the spa was dirty and lacking in spa experience facilities. I feel this should be sold as a hotel with a pool.
Disappointing spa experience for a 4* hotel and feel like this hotel has miss advertised the facilities.
The shutter to the spa was down before 6pm on Valentine’s day.
At check in we were told that you will get towels and robes at the spa and last entry to the spa was 8:30pm.
When we arrived at the spa area reception we were only given a towel and told robes are only for guests on a spa package, contradiction to what we were told at checking in at the hotel.
The pool area and changing rooms was very dirty. The pool side showers were out of order and looked like they had been for a while.
The area where the jacuzzi used to be had been boarded up and looked like it’s had been for a long time.
The pool was cold and also dirty.
Disappointed with the pool , dirty, no cups available for water, locks broken on doors . Floor slimmy.
Room ok but dusty at the bottom of the tea station, fan not working in bathroom,
Breakfast was terrible, orange juice was really watery and tasteless , plates too hot and no serviettes provided to hold , cereals were ok , no pastries very poor selection for the price , bread was cheap and soggy and when toasted burnt...yuk ! Too much pepper on the tomatoes , baked beans cheap and nasty , sausages were nice, bacon horrible and cooked in clumps so some were under cooked and some extremely crispy and salty.
For the price of £17 a head , I think the breakfast was 1/5. lady staff member was very nice, polite and helpful 5/5.
Sorry to say but we won't be back 😞
A great find. The Rooms, the food and staff were excellent. Great for pets. Close to the shuttle port. We will stay here again. Only point I could make is that they need a better area for breakfast when travelling with a dog. The low tables with settees are not ideal for eating from.
В целом мы были приятно удивлены нашим пребыванием, так как мы впервые останавливались в этой сети отелей.
Расположение было удобным: прямо рядом с автомагистралью А2, но при этом внутри нашего отеля было тихо. Комната была очень большой, обслуживание клиентов было отличным, а соотношение цены и качества было намного лучше, чем в более авторитетных сетях.
В нескольких минутах ходьбы от отеля также есть отдельная кофейня. Это называется молотый кофе, и мы рекомендуем его посетить.
Очень рекомендуемый отель.
We had a great time at the Holiday Inn in Rochester. Tamia, the receptionist, provided excellent customer service and recommended a fantastic Indian restaurant when we requested after hours. The room was basic but clean and equipped with everything we needed. Although we didn't have time to use the pool due to our late arrival, we thoroughly enjoyed the delicious breakfast prepared by the chef. We look forward to staying here again. Thank you!
The Spa Hotel — хороший вариант в городе Роял-Танбридж-Уэлс. Pantiles (район) и Spa Valley Railway находятся в 15 минутах ходьбы. Отель со спа-центром — вариант с прекрасным расположением: Замок и сады Хивер находится в 18,8 км, Театр Тринити — в 1,2 км от него.
В отеле есть собственный спа-центр, который предлагает массаж, процедуры по уходу за телом и процедуры по уходу за лицом. Если вы ищете возможности для спорта и отдыха, к вашим услугам оздоровительный клуб, крытый бассейн и открытый теннисный корт. Этот отель также предоставляет такие услуги и удобства, какбесплатный беспроводной доступ в интернет, услуги консьержа и услуги по проведению бракосочетаний.
Попробуйте британская кухня в ресторане The Orangery Restaurant. В этом ресторане также есть бар/лаунж. Тем, кому не хочется покидать свой номер, предлагается круглосуточное обслуживание номеров. Завтрак (английский) предлагается по будням с 7:00 до 9:30 за дополнительную плату.
Для удобства гостей предоставляется следующее: бесплатные газеты в холле, химчистка или прачечная и круглосуточная работа стойки регистрации. Предоставляется бесплатная самостоятельная парковка.
Почувствуйте себя как дома в одном из 70 номеров, в которых установлены кондиционеры и плоскоэкранные телевизоры. Бесплатный беспроводной доступ к интернету позволит всегда оставаться на связи, а цифровое телевидение не даст скучать. Собственные ванные комнаты, совмещенные душ и ванна. Предоставляются фен и халаты. Предоставляются следующие удобства и услуги: телефон, сейфы и письменные столы.
Остановитесь снова, и небольшой отель почувствовал атмосферу небольшой команды во время работы командного персонала, начиная с регистрации и заканчивая выездом. Ресторан в городе имеет меньше выбора, а завтрак и ужин в отеле лучше подходит для китайского желудка, чем ужин, но попробуйте не стоит.
I last visited Rowhill over 15 years ago. It has unfortunately lost its exclusive, luxury look and feel. Whilst bedrooms have changed and have a more modern look, the finish is not great and color choices not kind on the stains. They seem to have added a relaxation room which was a nice touch but. Slightly on the dark side to enjoy flicking through the magazines on offer. The bar food was better than nothing but plenty of room for improvement. Great breakfast though. Like a lot of these places the do not focus on the detail. The spa area now needs a loveing touch so it's on par with many of the new spas emerging or a good price review! Saying all that the staff were lovely, helpful and professional. I made the most of my stay and would still recommend.
Upon waking in the morning, I was disappointed that we arrived in the dark and had to leave early. The surroundings were picturesque with spring blossoms and rabbits everywhere.
I’d also like to visit the Salomon museum.
The room was clean , neat and fit for purpose.
I was a bit concerned as I approached the hotel, it didn't look great.
Once inside though that all changed, the whole place is immaculately clean, tastefully decorated and the facilities are excellect.
My only negative is that the sauna wasn't working.
The best feature of this hotel though is it's staff, very friendly, efficient and happy to help.
Will be returning.
Очень хорошо
Отзывов: 54
8,9/10
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5 490 ₽
за ночь
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8.5/10
Очень хорошо
ГГостьA great find. The Rooms, the food and staff were excellent. Great for pets. Close to the shuttle port. We will stay here again. Only point I could make is that they need a better area for breakfast when travelling with a dog. The low tables with settees are not ideal for eating from.
ААнонимный пользовательThe hotel is decent. Would have been great if the room came with a mini fridge, slippers and bath robes as they do have swimming pool / sauna and jacuzzi. But all in all it’s a decent hotel for the price
ААнонимный пользовательStayed here for 3 nights in August 2025, and it was lovely. The hallways can be a bit confusing, so watch out for the room number signs so you don't end up in a random unknown hallway. The room was clean and spacious enough for 2 people, very clean too. My room had a great view of the courtyard and a partial view of the sea. There were a few guests singing and playing piano downstairs on our last day, which was a joy to watch.
There's only one elevator in the hotel, and it can take really long to get to your floor, which can be a bit irritating. We also asked for housekeeping to clean our rooms for 2 days, and we could tell the bedsheets weren't changed (I spilled a bit of coffee on one side and it was still there all 3 nights). The towels also weren't changed, so we had to call reception for new towels.
There's a Costa downstairs in the lobby, which is terrific - if only you could order! It seems that the hotel staff double as the Costa baristas, so we stood for maybe 30-40 minutes just waiting to be served.
Other than that, though, our stay was great. The hotel's location is perfect; right in front of the sea and about 10 minutes walk to the shore.
ГГостьI was a bit concerned as I approached the hotel, it didn't look great.
Once inside though that all changed, the whole place is immaculately clean, tastefully decorated and the facilities are excellect.
My only negative is that the sauna wasn't working.
The best feature of this hotel though is it's staff, very friendly, efficient and happy to help.
Will be returning.
ГГостьНомер идеального размера, прекрасная обстановка, сам отель огромный и очень хорошо оформлен. Великолепный бассейн. Много мест, где можно посидеть и поесть, если захотите. Также есть тренажерный зал и спа-центр (мы ими не пользовались, но знаем, что они есть). В номерах есть телефоны, так что при желании можно заказать обслуживание в номер. Персонал постучал в нашу дверь на второй вечер и спросил, не хотим ли мы добавки чая, кофе, сахара или свежих полотенец. Очень вежливо и учтиво. В целом, прекрасное место, и оно находится буквально рядом с Brands Hatch, куда нам и нужно было попасть. Не могу найти здесь ни одного недостатка.
ГГостьWe booked this hotel for location and spa.
The hotel was lovely but the spa was dirty and lacking in spa experience facilities. I feel this should be sold as a hotel with a pool.
Disappointing spa experience for a 4* hotel and feel like this hotel has miss advertised the facilities.
The shutter to the spa was down before 6pm on Valentine’s day.
At check in we were told that you will get towels and robes at the spa and last entry to the spa was 8:30pm.
When we arrived at the spa area reception we were only given a towel and told robes are only for guests on a spa package, contradiction to what we were told at checking in at the hotel.
The pool area and changing rooms was very dirty. The pool side showers were out of order and looked like they had been for a while.
The area where the jacuzzi used to be had been boarded up and looked like it’s had been for a long time.
The pool was cold and also dirty.
ГГостьThe hotel itself needs a new lease of life. A lock of paint, change carpets and mordenise the bathrooms and furniture. Our chair had stains. Apart from that wow lovely grounds my goodness, staff friendly and helpful, lovely touches like the water and juice available in the reception lobby nice decorated. Loved the gym and pool area too especially the jacuzzi very nice. The ceiling above the roof needs attention, plenty of parking very good and the beds were super comfortable. The TVs well needs bigger and newer ones. Breakfast very nice thanks.
TTeacher HarryЭто старое здание недалеко от набережной. Снаружи слышно крики чаек; отличная атмосфера!
Само здание создает ощущение некоторой замкнутости. В нем маленькие комнаты, низкие потолки, узкие, извилистые лестницы и наклонные полы. Если вы предпочитаете простор и открытость, это место вам не подойдет.
Но персонал очень компетентный и дружелюбный. До паромного порта и железнодорожного вокзала можно дойти пешком за несколько минут. Надеюсь, приеду еще раз.
Кент — какая здесь средняя цена на проживание в 4-звездочных отелях?
По направлению Кент средняя цена на проживание в 4-звездочных отелях в будние дни составляет 23 987 ₽, а в выходные дни (пятница и суббота) — 26 755 ₽.
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