Ланкашир, Великобритания: отели категории 4 звезды

очень дружелюбный персонал, бесплатное обновление В чистоте и порядке чувствовал себя желанным гостем у меня был лучший ночной сон все, что вам нужно, было там (утюг и гладильная доска, фен, интернет без вентилятора, принадлежности для приготовления чая и кофе) очень рекомендую

Останавливались на одну ночь в двухместном номере на первом этаже. Удалось припарковаться у отеля, но только там, так что повезло. Номер был хорошего размера, и всех удобств было достаточно для двоих. Декор немного устарел, но в хорошем состоянии, и вы все равно понимаете, как великолепно он выглядел в те дни. Душ был над ванной, из-за чего было немного высоковато входить и выходить, и вода не уходила годами, но она была очень горячей и мощной. Завтрак был прекрасным — очень много народу, но нас быстро разместили, и мы не чувствовали необходимости торопиться уходить. Единственный недостаток — номер был абсолютно холодным! Очень рекомендую и обязательно остановлюсь снова.

The hotel and entrance are great, no complaints there. I’ve been a regular at another hotel within 5 miles of here, where the facilities are immaculate and the rooms are always meticulously clean. So I had high expectations. On walking into my room (250), it was freezing. I immediately turned on the electric radiator, but was woken up at 2am by the thermostat flicking on and off repeatedly. The digital screen kept lighting up and going off it felt like there was a rave in my room. Highly annoying and not conducive to a good night’s sleep. Before bed, I went for a shower and splashed foamy suds around as you do. After finishing, I was washing down the inside of the shower cubicle and noticed what I thought were leftover soap suds near the door handle. I went to wipe them off and I can tell you now, they were not soap suds. Absolutely disgusting. The previous occupant clearly lacked basic hygiene, and although it shouldn’t be expected, the cleaners really need to have a keener eye for detail. This sort of thing should never be missed. Photos attached for reference.

First time using Holiday Inn Good things are Spacious room with great standard Comfortable and clean bed & pillows , and towels ( a big and a small for one person each ) Has kettle and tea/ coffee with treats ( biscuits) Has a hair dryer and an iron with an iron board inside the wardrobe. It has a round table and a sofa chair on top of a worktop table and chair . It has a small gym , a swimming pool and jacuzzi . Can include breakfast and dinner ( has restaurant) and can order to the room ( room service) I only brought bed and breakfast and breakfast is great choices and plenty. Even for gluten free options! Bad things Hotel lift has broken and put me on 3rd floor but I can request the staff to give me on the ground floor ( said last room / no other choice) twin room . It is better to write the request that in the event of lifts are not working to give ground floor or lower floor. Kettle has no sieve ( may be broken before me. ) The sofa chair has a stain before me . Overall very good service and great room and has good facilities.

Overall, it was an amazing experience, aside from a few minor issues. **Positive:** 1. The location was good, although it was a short walk from town. However, there is a tram service that runs every 10 minutes, and the cost was £12 per day for three people, which provided unlimited travel for the whole day. 2. The breakfast was delicious and offered a wide variety of options to choose from. 3. The hotel environment was pleasant, featuring a nice reception and lobby area. 4. The room included a safe where you could store valuable items like your laptop and tablet for extra protection. **Negatives:** 1. Our toilet bin was not emptied after cleaning, and they forgot to replace the extra tissue roll in the bathroom, which was inconvenient. 2. There were no slippers or facial tissues provided in the room. 3. The bar was very quiet, and we were so bored that we didn't visit again.

We had two rooms booked. 1 room was with elederly parents! The room given was a fair walk and was quite far from the reception area with no assistance only verbal directions. It would've been nice to have had some assistance from staff. When we got to the room the sink plughole was blocked so I rang reception to get it fixed, didn't happen! Questioned reception duty staff and he lied and he said he had it fixed by maintenance when no one even came to look at it! This isn't the service we expected from ‘Mercure’ standard. Leaning over the bath to brush our teeth and everytime we needed to wash our hands after using the toilet we had to use the bathtub. Not sure I read anywhere but to use the swimming facilities the adults have to pay £10 fee. Other than that the hotel is near local shops/motorway as well.

В целом, нам очень понравилось наше пребывание на этом милом маленьком курорте — идеально для короткого отпуска. Хотя мы надеялись на домик, апартаменты, в которых мы остановились, были хорошего размера, чистыми и удобными. Одним небольшим недостатком было отсутствие духовки — было бы полезно иметь комбинированную микроволновую печь для большего количества вариантов приготовления пищи. Сам курорт имеет большой потенциал. Было бы здорово видеть больше бесплатных развлечений и игр, доступных как для взрослых, так и для детей, чтобы занять их в течение дня. Более крупные развлекательные сооружения также помогли бы, особенно в часы пик, когда все может показаться немного ограниченным. Обстановка прекрасная, и добавление большего количества зон для пикника вокруг озера действительно улучшило бы впечатления от отдыха на открытом воздухе. Кроме того, больше развлечений или мероприятий в помещении для более холодных или дождливых дней сделали бы курорт отличным вариантом для круглогодичного проживания. В целом, приятное пребывание с несколькими областями, которые можно было бы улучшить, чтобы сделать его еще лучше.

Lovely clean hotel, stayed for one night, the member of staff who checked me in was lovely, even though had issues with trip.com. Would recommend and stay again

We had a wonderful 4 nights at Thurnham Hall. The person who checked us in on the Sunday was very pleasant and welcoming. We walked the grounds and they were lovely and very well looked after.The Spa and pool were excellent. Thank you for providing such a lovely hotel for us to stay at and spend time visiting with our Lancashire relatives.