Metropole Hotel Venue & Spa, Llandrindod Wells

This hotel is old and tired and cold and in need of massive investment to bring it remotely up to par. Dusty tables in restaurant, dirty juice glasses at breakfast, unhappy staff and a really unacceptable pungunt body odour issue with a dinner waiter. This was most off putting and was brought to the attention of the restaurant manageress. She prevented him serving us further but he continued to serve everyone else. A tricky issue to address but totally unacceptable not to. On the positive side our room was clean and the service there was very good. The maid even folded our pyjamas bless her.

Very hard mattress, also bunk bed mattress both very uncomfortable, the springs of the mattress could be felt when lay on it.

Beautiful historic hotel. Plenty of parking available. Close to amenities. Common areas are spacious yet inviting. Hotel rooms are lovely. My bathroom was en-suite but down some stairs which I found very unique. I ate in the brasserie which was good. I would definitely come back.

Great that we Could take our Yorkie, The pool and spa are great. Restaurants and bar are astronomically priced. £6 a pint... But overall decent stay.

Nice staff and really good food. Comfortable bed and good night sleep in general just some very loud banging between 7am and 8am.

Interesting decor and history. Very attentive staff, clean and very good food. A treasure!

The room was warm and clean and breakfast included. Central to all the shops in Llandrindod. The staff were helpful and pleasant. An enjoyable stay :) .

Room decor revolting colour (329). Hairdryer positioned so it was very difficult to dry one side of hair and look in mirror at the same time. Food nice but not hot. Roast lamb really needed more gravy. Unable to turn off bathroom light and fan at night and it disturbed sleep.

Spa was nice and massage excellent but the roof of the pool is covered in green algae, not very nice, needs a good clean. Food excellent. Bathroom looks like its had a recent makeover and is lovely. Shame the room and rest of the hotel decor is very tired. Not really what you would expect when paying 180 quid for a superior room.