Jenos Hotels

The hotel is okay, staff are friendly and ready to help. They attend to you with courtesy and the room is good. The air-condition is working well and the TV/cable. However, the bathroom towel is old, needed to be changed. On the average, i will give them 75%

Doesn't meet a great standard of hotel.

Not a great experience with staff & the room was rather dirty in parts. The bathroom door was hung on only one hinge making it difficult to move

Everything ghana is peaceful country together as one

If your goal is just to find a bed to sleep on, then this place will do fine. Anything else, you're in trouble. Staff initially is friendly until asked to address a concern. Placed in a downgraded room though paid for upgrade. Told upgrade in that size was not available eventhough it was paid for. No reimbursement offered. Next size room upgrade was available but not offered. Breakfast is nonexistent. The free breakfast consist only of dry bread, sometimes with butter and on occasion eggs. No drink, juice, milk or even fruit is offered. There is no shuttle bus service to the airport. Rooms are okay but if there's a maintenance issue, it will be addressed but not resolved nor will your room be changed if needed. Small shops, businesses and embassies are in walking or close distance so convenient.

Not bad. But neighbourhoos is dirty

The hotel itself is located in a special hidden unique area in New Town. It is very quiet and shopping is available outside the doors of the hotel. The vendors are very friendly! It is also a very safe area and security is available 24/7. The hotel structure is a beautiful older building with great potential to be even better! The area outside the hotel patio is a great place to barbecue 👌 😋! There is also ample parking in the rear! I highly recommend tourists to visit this amazing historic hotel. The manager and his staff do an "Awesome" job there! I see this hotel transforming into a "5 Star Hotel" in the near future!

Do not go nor waste your money. Everything about this hotel was gross. The rooms were not dirty. Filthy. Bathroom fell apart. Staff is very unprofessional. I got a refund immediately and got the heck out of there. Filthy rooms!!! I wish I could submit pictures of this place. My husband and I were not at all pleased! This place needs to shut down

Very disappointing stay. Sheets and pillow cases were torn or had holes, fridge was dirty and non functional, light fitting had no light so room was pretty dark, toilet seat was not attached there was no hot water available. These were not corrected during our 3 day stay. When we asked about the hot water on our checkout, we were told we had to specifically request that the hot water be switched on for use! Omlette for breakfast was nice.