De Santos Hotel

When going on a night away from home with your special someone, you expect your stay to be pleasant. I had planned on staying a week because the rooms are so pleasing. Although, the water was cold I loved the tub in yy the plush bathroom. The refrigerator was a major plus. The bed was very nice and soft. BUT... the dining staff not so much. It's rather irritating to order something and be told why can't you have this one. Or sorry because of the issues in the country we don't have that. Not an excuse. The manager came to appease me which was more than what the staff did. I never got to use the pool because of unfriendly looking boys sitting around there. If security could be more effective than I would say it's a decent place to stay.

They could improve on staff attitude and professionalism. The hotel could be a class A rating if this little things are sorted, plus cleanliness and punctual attendance to cleaning.

Staff were friendly, professional and courteous. Its close to airport and easily accessible. We really enjoyed our stay at De Santos.

These property was so quiet the staff make u feel so at home they are so attentive the room where kept clean

The staff was great i felt just like home

Wow! i am opportuned to stay in this hotel, i was there in may and july, i had my wedding photo shoot there and i also had my wedding in their hall. the place and staff was home away from home. I would like to recognize some of the staff that stood out even though all the staff stood out to be honest. i do not like giving review especially when i feel the stay was horrible but this place stood out after being away for years i still had a good experience there. I would first like to recognize the GM which i learned is new Richardo (italian man, married to akwa ibom) i complained about the breakfast because it was chicken sauce and i do not eat chicken and right away they made fish sauce for me, we complained about the rooms that had cockroaches and right away they took care of it, then the manager Ajana he is such a nice man, very accomodating, very friendly and he is such a gift to the hotel. Now staying there for a while i was able to meet all their staff or should i say most of their staffs.. Tina the chef is phenomenon, sally the front desk, samuel, prince will, victor, amaka( lazy but try to do her best), and all of them that i cannot come up with their names you guys rock. i enjoyed my marriage and honey moon stay. Thank you.

staffs and managers are poor educated

Overall good

Angenehme Einrichtung und sehr bequemes Bett. Gute Lage.