Courtyard Richmond Northwest/Short Pump

The hotel was in a great location. The service was top notch and the rooms were comfortable and clean. I would stay there again.

I enjoyed my stay at this location. The room was clean and it was a very calming experience. The breakfast menu was okay if you eat pork. I wish i would have known before booking because the breakfast menu is very limited. I wound up just opting for the juice and water instead of wasting my money. The staff were friendly and did their best to accommodate but were limited as to what they could offer. If i could just suggest that hotel edit the breakfast menu to include non pork options such as turkey bacon/sausage for the guests that don't eat pork. The room also did not have a microwave in it and only after bringing it to management's attention, was one then provided. The ice machine also didnt work on the 2nd floor. Besides that, my stay was cool.

I frequent the Richmond area often. In live 60 miles north and sometimes it easier to stay then drive home late. Like this hotel and can see me rebooking

This hotel advertises that it is “Pet Friendly” and then they bury the pet NONREFUNDABLE fee so far down in the small print, it is extremely hard to find. The fee is Absolutely ridiculous. So actually, it is a fee to discourage pet owners from bringing them. Beware of this scam!!!

A wonderful place to stay! Our double queen room was immaculate, very quiet, attractive and comfortable. The hotel is free in a pleasant locale. Its ground are inviting. All this and free cookies too! reception is poor but we really enjoyed our stay

Water took a while to get warm. It wasn’t hot. The kitchen counter where the fridge had no electrical outlet to plug the coffee pot. Both seems inconvenient.

The bathrooms need to be remodeled. Otherwise the property was fine. We only stayed for a night. It was clean.

Excellent night's stay. The beds were comfortable and the breakfast was delicious. Only issue was the the washcloths were stained and not quite clean. Everything else was perfect.

Staff was nice but check the rooms carefully. Bed spread had blood on it as well as the carpet. The door to the balcony was broken and we were on the second floor.