Отзывы об отеле Holiday Inn Auckland Airport

Ответ от объекта размещения: Kia Ora Lebedev,Thank you for taking the time to tell us about your experience at Holiday Inn AUCKLAND AIRPORT.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn, and if I can be of assistance to you.Kind regards,Lakhwinder Singh Front Office Manager

Ответ от объекта размещения: Kia Ora VT Travlller,Thank you for your feedback. We're pleased to hear you enjoyed your stay and found the shuttle service and room space convenient. While we understand the lack of a lift can be challenging, we're glad our team was able to assist with your luggage. We hope to welcome you again soon.Kind regards,Lakhwinder Singh Front Office Manager

Ответ от объекта размещения: Kia Ora,Thank you for sharing your experience. We're glad we could provide a convenient and comfortable stay during your unexpected delay. It’s great to hear you enjoyed the restaurant and found everything clean and hassle-free.We hope to welcome you again under better travel circumstances.Kind regards,Lakhwinder Singh Front Office Manager

Ответ от объекта размещения: Kia Ora JourdanL,Thank you for your honest feedback. We’re sorry to hear that the condition of the communal areas did not meet your expectations. Your comments about cleanliness and the carpets have been shared with our team for immediate attention.We’re glad to hear you had a positive experience with our check-in staff, and we appreciate you acknowledging their efforts.Thank you again for your insights, which help us improve.Kind regards,Lakhwinder Singh Front Office Manager

Ответ от объекта размещения: Kia Ora Steven Ralph Malarski,Thank you for sharing your experience. We’re very sorry for the inconvenience caused by the stairs and understand how difficult this must have been with heavy luggage. We appreciate your feedback and will take it into consideration.Kind regards,Lakhwinder Singh Front Office Manager

Ответ от объекта размещения: Kia Ora JTuckey,Thank you for your feedback. We’re glad you found our location convenient and enjoyed the gym facilities. We appreciate your comments regarding the hallways, rooms, and restaurant, these will be shared with our team for improvement. We hope to welcome you back for another stay in the future.Kind regards,Lakhwinder Singh Front Office Manager

Ответ от объекта размещения: Kia Ora,Thank you for your wonderful feedback We’re delighted to hear you enjoyed a clean, comfortable, and quiet stay, and that our team was helpful during your visit. It’s great to know our location was convenient for both airport and city travel. We look forward to welcoming you back to Holiday Inn Auckland Airport soon.Kind regards,Lakhwinder Singh Front Office Manager

Ответ от объекта размещения: Kia Ora,Thank you for your feedback. We’re glad to hear you enjoyed your stay overall and appreciate your understanding regarding the shower. We look forward to welcoming you again on your next visit.Kind regards,Lakhwinder Singh Front Office Manager

Ответ от объекта размещения: Kia Ora Bobby1021,Thank you for your lovely feedback and for recommending us. We’re delighted to hear you enjoyed our convenient location and found your room clean and cozy. We look forward to welcoming you back on your next visit to Auckland.Kind regards,Lakhwinder Singh Front Office Manager

Ответ от объекта размещения: Kia Ora Moneesh,Thank you for your feedback. We’re glad you enjoyed our location, service, and breakfast. We apologize for the hot water issue and are happy it was resolved. We look forward to welcoming you back soon.Kind regards,Lakhwinder Singh Front Office Manager

Ответ от объекта размещения: Kia Ora,Thank you for your feedback. We’re delighted you enjoyed our friendly staff, convenient location, and free parking. We look forward to welcoming you back for another great stay.Kind regards,Lakhwinder Singh Front Office Manager

Ответ от объекта размещения: Kia Ora Sidharth,Thank you for sharing your feedback. We sincerely apologise for the issue with your billing and the experience you had with our front desk. This is certainly not the level of service we aim to provide. We take your concerns seriously and will review this with our team to ensure it does not happen again.We appreciate you bringing this to our attention.Kind regards,Lakhwinder Singh Front Office Manager

Ответ от объекта размещения: Kia Ora Kimyap11,Thank you for your detailed feedback. We’re glad you found our location convenient, parking ample, and rooms well-maintained. Your tips about the stairs and nearby eateries are very helpful for future guests.Kind regards,Lakhwinder Singh Front Office ManagerWe appreciate your recommendation and look forward to welcoming you back