Casa Karina Bansko - Wellness & Ski hotel

"We recently stayed at Casa Karina in a 2-bedroom apartment, and overall, it was a pleasant experience. The location of the hotel is excellent – very convenient and close to the Gondola/cable car, which made exploring the area incredibly easy. The apartment was spacious and functional, offering plenty of room for our family to relax comfortably. The highlight of our stay was the exceptional service we received from the restaurant manager, Aneta. She went above and beyond to accommodate our dietary preferences, personally arranging special vegetarian meals for us. Her thoughtful efforts made our stay feel truly personalized and memorable. We’d also like to extend our gratitude to Mexmea, one of the restaurant staff members, for his wonderful service. However, we did notice that housekeeping services could be improved to better meet guests' expectations. Additionally, the hotel would benefit from some updates to give it a more modern and refreshed look. A little uplift would go a long way in enhancing the overall guest experience. With a few improvements, Casa Karina has the potential to be an even better choice for travelers."

Belvedere Holiday Club

"Had a lovely stay once again in Belvedere. The apartment was clean, spacious and comfortable. It was serviced daily. Perhaps the housekeeper was a bit over zealous about towels etc! The Reception staff this time were much friendlier and accommodating than previously. The outside pool area is as nice as anywhere I’ve been, with very clean, clear water, a picturesque panorama and pleasant ambience. You can swim up to the pool bar which is fun. The outdoor staff were friendly and efficient. Afternoon snacks from the restaurant were good quality and cheap. Overall I’d recommend Belvedere. It is well located in the town of Bansko within walking distance of the town centre and very close to supermarkets and the gondola. It has magnificent views of the Pirin Mountains.A trip up in the cable car is an enjoyable visit, even in summer. Weather ranged from cool to very pleasantly warm."

Gardenia Park Hotel

"I see lots of reviews here that are quite positive, but either the standards in Bulgaria for 4* hotels are much lower than in the rest of Western Europe, USA, Australia or this isn't a 4* hotel. As advertised, it has some of the amenities of a 4* hotel, including a pool, jacuzzi (not working), hair dryers and bar fridge in the rooms (mine didn't work) but the standard just isn't there - a lot of things are dirty, broken, the linens are cheap, there is mouldy silicone in the shower, there were dirty lampshades that didn't fit the lamps. I was just here for a few nights, so no big loss - originally I had booked a 5* up near the gondola but that was too far from restaurants so I had settled on this because it is in the middle of town and I didn't have time to do a lot of research. Good thing this place is centrally located because restaurant at the hotel is pretty boring and not great quality - food is greasy, few vegetables, no spicing (but this is true of a lot of Bulgarian food anyway). I ate there for breakfast and one dinner, rest of the time went out as first impressions didn't make me keen to stay in. I think it gets a heavy use by school groups, package tourists from UK. You can get an apartment or boutique hotel for a similar price."

Predela Lux

"Excessive heat in the room, it wasn't adjusted from somewhere.We slept with open windows ... The bathroom is not practical, the water drills in the washing machines are too short, you couldn't wash, the bucket in the toilet is too small (it is not enough to be beautiful and it must be practical) Breakfast unacceptable for its price, very few options and most of it delightful. Personal with some exceptions to the girls cheerful, reluctant as if we owed them to go ... Cleaning is not good, although the first day we arrived in the room was okay the second simple beds were laid and the bathtub was empty. No washing, no replacement of shampoo-foam bath. The pool is small in relation to the size of the hotel, the second day we chlorine eyes (even to those who have not noticed) The lobby is very small in relation to what it looks like in the picture. Hotel Crima because it has possibilities For the price we paid it was unacceptable ...."

Pirin Sense Apartment Complex

"For a family of four, the hot water supply was insufficient, and it took quite a while to heat up. Hopefully, it could be expedited. The terrace was large and comfortable, with a beautiful view; definitely worth visiting again."

Edelweiss Inn Aparthotel

Hotel Pirin Ski & Spa

"Coach driver had no idea where he was going once we got to bansko. Arrived at hotel gone midnight. Room ok, comfy and clean. Food atrocious, always luke warm or cold, stuck together scrambled and fried eggs, tasteless cereal and bread so hard it didn’t need toasting. Evening meal awful, once again luke warm and very unappetising. No English breakfast tea after the third day of our week. Staff not very helpful made worse by about 40 kids arriving on our second day treating the hotel like a racetrack. Running round the corridors and making a noise, 7 teachers taking no notice and letting them run riot. Kids sitting up at the bar with the teachers. Picked up to go home 90 minutes after our pick up time so a mad rush when we got back to Sofia airport. Total chaos and came home in desperate need of a holiday. Hotel pirin should be called hostel pirin."

Family Complex Mountain Romance Apartments

"This is the second time we stayed here and would highly recommend! Spotlessly clean, value for money 5 min walk from the gondola and alexi and this family can't do enough for you. Highlight is relaxing in spa after a day on the slopes.....perfect ticks all the boxes! "

Kralev Dvor Hotel

"Absolutely wonderful stay. The kindness of the hosts made it feel like home from home, without the squabbling children or yapping dogs! The hotel was spotless, comfy and incredibly well priced. No hesitation in recommending it, just not when I’m staying, so I can get a room! They have created a warm, relaxed bar area, which is perfect for post ski, pre dinner drinks and, of course, a night cap. This was my third and best stay yet. Will be back next year, if only to drink the fabulous wine Marin gave me, that I had to leave behind the bar. Superb people, lovely hotel and great town."

Guest House Ilinden

Martin Club Hotel

"The hotel is very comfortable and very comfortable and is very comfortable and comfortable. The hotel was very comfortable and very comfortable."