Hotel Tunquelen

Great place, wonderful staff. Highly recommended in all respects. If you want to experience bariloche at its finest the look no further. This hotel is a beautiful opportunity to enjoy a glimpse of what northern patagonia has to offer. Definitely one of the most beautiful spots on the planet. Enjoy

First of all, the staff were very nice and attentive. The problem was no WiFi and they couldn’t tells us why. There are no safes in the room and the ones at the desk were full. The television was terrible with 3-4 channels and in general, the hotel is overpriced.

The views from the hotel were absolutely stunning! The architecture was European rustic. However we found that the beds were very uncomfortable… The pillows felt like no more than a thin folded up sheet in a pillow case. The mattresses were extremely hard, and the compared to sleeping on bricks. The light in our bedrooms was extremely blue, which was hard on the eyes (especially at night). The staff was friendly, and the price for the value of the hotel was accurate. We found the food at the hotel not great, and ate out for most of our stay. We were a family of four, and got a family room; the size was perfect for us. Overall an average hotel.

A beautiful property neglected. We came for new years dinner. Expensive and terrible food. The cheese was delicious pd and the candles l were votives on top of a pile of wax. They weren’t lit and when we asked they lit them but they burned out quickly. The fish was raw for several at our table. No one greeted us or asked how the food was. I feel really bad for the staff. There was no organization and no chef or manager. No wine list. A really pathetic place.

Enjoyed the stay and grateful for the help rec'd from the staff to plan things to do.

One of the best locations in Bariloche, with great views to the lake. The room and bathroom been updated, good heating. The outside need maintenance, great gardens and the marina es a plus. Front desk girls : Ines and Raquel. made us feel at home, always so warm and well disposed. Breakfast very good !!!! I recommend it !!!!!

Primera vez que fuimos y es al que vamos a repetir todas las veces que podamos. Por mucho sobresale a otros lugares. Tiene todo: tranquilidad, excelente gastronomía, calidez, arboles y vegetación hermosa. Espacios para todo. Detalles de relax. Atención del personal para todo lo que necesites. Arquitectura histórica , mucha piedra, madera ,hogares a leña... Volveremos sin duda.

Todo para destacar, la ubicacion, la vista al lago, la excelente atención del personal, la comodidad de la cama, todo impecable. El lugar es soñado y está a metros del Llao Llao, de Puerto Pañuelo , desde donde salen las embarcaciones para Isla Victoria y Bosque de Arrayanes

Puntos positivos y negativos: POSITIVO: - Los empleados del hotel son excelentes. Muy buena atención al cliente en general. Quiero destacar a Brian en la recepción y a la gente del desayuno. Muy atentos y dieron un excelente servicio. - Las vistas del hotel son hermosas, se ve el lago y la montaña - El desayuno es muy bueno y te ofrecen incluso cosas que no estan en el bufet si se lo pide - Quiero destacar que nos dieron un upgrade de habitación y un late check-out NEGATIVO: varias cosas por mejorar: - El wifi es inexistente. Al no haber señal de celular en el hotel se complica la conexión - Algun burlete medio flojo en la habitación, pedimos una frazada en recepción y nos dieron una que quizás no estaba en óptimas condiciones, -Quizás sería bueno arreglar algunos aspectos de la infraestructura (cadena del baño floja) - La limpieza es buena en general, quizás reforzaría la presencia de un tacho de basura en la habitación y la limpieza diaria de los mismos. - La televisión de la habitación no funcionaba bien, solo unos pocos canales. Punto a mejorar Quiero destacar que me llamaron de la gerencia del hotel para pedir disculpas por algunos de estos inconvenientes y sé comprometieron a trabajar fuertemente para mejorar estos aspectos. Eso es quizás lo más valioso de todo