Отзывы об отеле Monverde - Wine Experience Hotel - by Unlock Hotels

Very disappointing — especially on my birthday I paid for a night in a room that looked like a repurposed stable: no proper windows, several air drafts badly covered by a blackout curtain that let in morning light, rotting wooden floors, and large spiders in the room. The shower was placed so poorly (literally above the soap holder) that it was impossible to shower without hurting myself. I complained at reception, but was told the hotel was fully booked. Later I received an email offering a suite… for an extra €250. After complaining again, they offered by email a “prestige” room for €50 more — by then, I was already very disappointed. I had also booked a wine tasting and spa session, which were fine but didn’t make up for the overall experience. In the end, they refused to give me an invoice, and no one even asked if I was satisfied. The location may be beautiful, but the service and guest care were absolutely lacking. I will not return and cannot recommend it.

a beautiful hotel and in a location. Great service and friendly staff. Would come again.

Check time was long but the hotel Was good . Also , dinner time booked for 21:00 but only Was a table available at 21:35

It was nice stay but not more than that. Expected a lot more from what I heard about the hotel.

Amazing wine experience. Will definitely stay there again.

Excelente estadia. Ótimas comodidades e atendimento de excelência.

Optima localização e vistas Boa limpeza Quartos bons, sem deslumbrar (vista para as vinhas) Serviço razoável (um pouco atabalhoado, mas sem duvida esforçado, parece um pouco desorganizado !)

值得去體驗的酒莊旅店，很簡約設計風格，服務員熱情，適合最少住兩天以上。

Hôtel absolument incroyable, le personnel est au petit soin, que ce soit l’emplacement privilégié aux équipements du spa tout est merveilleux. Je recommande les yeux fermés pour les amoureux des lieux exclusifs.

Excelente hotel. Tive no quarto com banheiro e foi simplesmente incrível Hotel extremamente relaxante.

Foi uma estadia bastante agradável. Todo o staff era atencioso.

Experiência incrível! Surreal! Que lugar perfeito