Отзывы об отеле NH Brussels EU Berlaymont

Ответ от объекта размещения: Dear Valeria,Your feedback is very valuable to us. We are committed to providing a high-quality experience for all of our guests. We are very disappointed to learn that some aspects of your stay did not meet your expectations. Please be assured that we record all guest feedback and use it to improve our service.In addition, we are surprised to notice that you were not provided with slippers or a shaving kit if requested, as these are available to all our guests upon request at reception or through the StayAPP.We look forward to meeting the standards we strive for during your next stay.Best regards.Ainara G. FO Team - NH Brussels EU Berlaymont

Ответ от объекта размещения: Уважаемый, Спасибо за ваш отзыв и за то, что выбрали наш отель для вашего пребывания. Мы рады слышать, что вы нашли наш отель чистым и подходящим для ваших нужд. Ваш отзыв ценен для нас, и мы рады, что у вас был положительный опыт. Если есть что-то конкретное, что вы хотели бы улучшить, или какие-либо предложения по улучшению вашего пребывания, пожалуйста, не стесняйтесь сообщить нам. Мы с нетерпением ждем возможности приветствовать вас снова в будущем. С наилучшими пожеланиями, Аристотелис - помощник менеджера по работе с клиентами

Ответ от объекта размещения: Уважаемый, Спасибо, что нашли время оставить отзыв о своем пребывании в отеле NH Брюссель ЕС Берлаймонт. Пожалуйста, свяжитесь с отелем напрямую, если вы хотите поделиться своими впечатлениями. С нетерпением ждем возможности приветствовать вас снова. С уважением, AristotelisNH Брюссель ЕС Берлеймонт

Ответ от объекта размещения: Дорогой, Спасибо за то, что дали нам отличную оценку. Мы очень рады, что вам понравился наш отель! Мы делаем все возможное, чтобы наши гости чувствовали себя желанными гостями, и нам очень приятно читать, что вам понравилось ваше пребывание и вы нашли наше расположение удобным. Наила - Фронт-офис.

Ответ от объекта размещения: Dear,Thank you for your feedback and for choosing to stay with us. We are delighted to hear that you had a very pleasant stay and enjoyed the Nespresso machine in your room.Regarding the slippers, we apologize for any inconvenience. For future stays, please feel free to contact our reception team, and they will be happy to assist you. Additionally, all amenities such as toothbrushes, slippers, bathrobes, and more are provided free of charge through our Mobile Guest Services App.We look forward to welcoming you back soon.Best regards,Aristotelis - Assistant Front Office Manager

Ответ от объекта размещения: Dear Pedro,It is heartening to know that our staff was able to provide you with excellent service, especially our Spanish-speaking colleague. Our team prides itself on being able to assist guests from all over the world, and it's always good to hear when we succeed.Our prime location is indeed ideal for those who have business in the EU, and we're glad that you found this advantageous.Additionally, we're delighted that our room, complete with its coffee machine, met your expectations for an executive stay. Our goal is to provide a comfortable and seamless experience for all our guests.We look forward to your next visit.Best regardsAristotelisNH Brussels EU Berlaymont

Ответ от объекта размещения: Dear,Thank you for your review! We're delighted to hear that you enjoyed our great location and found our hotel staff nice. It's wonderful to know that you felt safe and appreciated the easy access to the metro, making it convenient to reach the city center. We look forward to welcoming you back soon!Best regards,Aristotelis - Assistant Front Office Manager

Ответ от объекта размещения: Dear,Thank you for sharing your feedback. I apologize that your stay did not meet your expectations.We are committed to improving our services and will address the concerns you raised. We are reviewing our amenities and will work on enhancing them to provide a better experience. Additionally, we are planning renovations to update our rooms and ensure they are comfortable for our guests.Your feedback is invaluable to us, and we hope to have the opportunity to provide you with a better experience in the future.Best regards,Aristotelis - Assistant Front Office Manager

Ответ от объекта размещения: Dear Freddie , It's heartening to hear that our location in Brussels suits your business needs well. Being close to the airport bus stop is indeed an advantage for our guests. We always strive to provide a convenient and comfortable stay. Thank you for your positive feedback.Ainara Gonzalez Quality Soul at NH Brussels EU Berlaymont

Ответ от объекта размещения: Dear Guest,It's heartening to hear that you found our location ideal for your work needs and enjoyed our breakfast offerings. Your satisfaction remains our top priority. Looking forward to your return to our hotel, where we hope to further exceed your expectations. Best regards.Aristotelis - Assistant Front Office Manager

Ответ от объекта размещения: Dear Chloe,We are delighted to hear that you enjoyed your stay with us and found our services helpful. Your positive feedback is greatly appreciated, and we look forward to welcoming you back to our hotel in Brussels in the future. If there is anything specific you would like to see improved or any special requests for your next stay, please do not hesitate to let us know. Thank you for choosing our hotel!Best regards,Aristotelis - Assistant Front Office Manager

Ответ от объекта размещения: Dear jiri, Thank you for taking the time to share your experience with us. We are thrilled that you enjoyed our hotel! We do our best to ensure that our guests feel welcome and it is very gratifying to read that you enjoyed your stay. Best regards, Arianna - Reception

Ответ от объекта размещения: Dear Sir/Madam,Thank you for your feedback. We are pleased to hear that you enjoyed the small balcony in your room. It is always nice to have a little outdoor space to relax. We hope to welcome you back soon for another pleasant stay.With Best Regards,Ainara G. - FO Team