Grand Palladium Vallarta, All Inclusive Resort & Spa

Excelente calidad y servicio...gracias

Comida exquisita!

Definitely not a 5 star property, The room was one of the worst on the property, I ask to change it they would not accept the change claiming there was no roooms available they claim that my room reservation wast that type of room ask for a top room I got the bottom one the first floor next to the stairs definitely the worst room in the property. I would not recommend this place to anyone

Great family resort. Restaurant reservations were difficult with groups and the app didn’t work very well to reserve on. Good food and good selection at buffet. Wasn’t a fan of lunch options, buffet didn’t open till 1 and only served burger and hot dogs with tortilla chips at the beach so would have been nice to have more options. Overall great staff and good experience!

Could not access property buffet, adult pool or our room. ALL stairs. My mom is disabled and uses oxygen and was not able to use property due to it being all stairs and long steep walkways.

Gorgeous property. Beautiful beaches, with an enclosed Ocean swim area for kids. Property is spacious with multiple buildings separated by lovely paths. Paths are often over hills and may have relatively steep inclines — which could be challenging for some

The food was atrocious! $1000 dollars per day is definitely NOT worth it. Not even the sodas are good. They’re watered down. It’s horrible! I will never ever stay here again.

We really enjoyed the beach at this property. Very beautiful area to wander and relax in the sun or under a palapa (and sip on a margarita from the beach bar) The staff were exceptional in every way - from the front desk, to the spa to the exceptional service we received in the buffet and Ala cart restaurants. My nice has celiac disease and everyone was very attentive and made her a special meal every day for breakfast lunch and dinner. The resort itself is very tired and in need of a serious renovation. The rooms are very basic with little problems here and there (soap dispenser falling off the wall, patio door didn’t lock, closet doors don’t shut properly). Overall the rooms a quite dingy. And the patio was extremely small with very high walls which meant we couldn’t sit out there to enjoy our ocean view. Because it is on a hillside, there are many steps and hills throughout the property. We didn’t mind this and actually enjoyed it. If you are travelling with an elderly family member though, I’d stay somewhere else. Difficult for older folks or those with walkers. It’s about a 45 minute drive from the airport. We enjoyed the drive and our visits with our cab drivers, but some might prefer to be closer to town if you like to be near the action.

Things outside the all-inclusive were not told upfront instead we were given the requested item and then later told there was an additional charge. While booking the Tennis court they gave us balls and rackets and didn't turn on the lights and closed the place down. Inconsistencies while giving equipment. Overall very poor coordination. Lack of English doesn't help.