Melia South Beach

Beautiful hotel! The views are amazing . great staff the service was TOP. I was there for my birthday and found in my room a very sweet note a bottle of cava and a slice of a delicious cake . Very thoughtful. Breakfast very nice also a lot of options to chose from. The only down side is that the toilet is open and it makes noises at night … i got scared a few times . For sure will visit again

Very nice place to visit next to Nikki Beach amd great amenities

Hôtel situé dans un quartier très animé, vue sur la rue où il y a énormément de fêtes et de fetards. Ce qu’on a le plus apprécié c’est le petit dej autour de la piscine. Chambre correct.

I just arrived and stuck in a room with very bad condition and air condition is not working. Reception says I can’t do anything and he can’t return my money back so i go fund a proper hotel. I asked for the or any one to talk to and only thing he can day is to wait until 9am. August 2022

This hotel met my expectations most of the time and went there were issues the customer experience team rang and resolved it quickly. There is a good selection of food at breakfast. We ate at Noa restaurant and the food was decent. Yes it was busy as we went peak season and hard to get a sunlounger, Kids club had good activities. There was nothing Wow but expectations were met

The hotel is amazing when it comes to the food, staff, vibe and bracelet (payment) system. The reason for 4/5 is the bed had big dents in it and the towel policy at the pool is the most …. People claim at 7AM ‘their’ beds. Hotel policy is to remove them after 30 minutes unused but only without personal stuff. So people put books etc there. But again the food is amazing, the buffet can be challenging in hotels but the quality of food was amazing every day.

We travel widely but on a recommendation stayed here for eight nights with two daughters and three young grandchildren. I paid £2200 for my stay in a " Level " suite - room 908 - B&B. Hotel beautifully positioned on the beach but I felt let down by some aspects. Access to Level lounge in the day for soft drinks the small fridges often ran out of stock and I regularly had to ask for paper cups to be replenished - no glasses at the pool. Good bit :- Marta in charge of the Level was a bonus however and engaged regularly with her guests - I had consistent great service there from Lucas, Angel and Vega. All were eager to please but I heard lots of disgruntled clients I understand this Level Lounge is fairly new and so there must be teething problems. Tapas and alcoholic drinks served between 5 & 6 pm was a nice experience. B & B package - choice and range of buffet food at breakfast disappointed me personally. Uneasy too with the privacy of the bathroom arrangements in the quirky rooms. Unable to get even one hour's extension on check out day. I had lunch one day but poor quality chicken salad - over the road to supermarket a better bet. I agree with the sunbed issues - I am too old and grumpy to have to sort these things out - we always found ourselves around the back pool but it became clear that any man and his dog can walk in off the beach and use the facilities. I did find without exception that the staff were friendly and helpful. The hotel is kept very clean - from discussions I understand their prices vary wildly in line with supply and demand.

In the week we were in the hotel we had wedding anniversary and my husband had birthday. It was a trip surprise. I write so many times before our trip to the hotel, I wanted to do something special for my husband, but no one responded to me. I called them, they said I will have response to my messages and emails ASAP, but I did not get any. That was the first disappointment. I bough candles for my husband and I ask them for a piece of cake for his day. They came half an hour later, with DIFFERENT candles, they give in my husband hands the candles and the cake, and they did not give me MY candles. The pool bar closes in different time every day - 9pm, 10pm, 11pm. They decide how they wanna work and they don’t care that there are people that wants to have some cocktails after dinner and don’t want to go to the restaurant every time. After that there isn’t from where one water to get. The telephones in the rooms are not working, so if you want something from the reception you have to call from your mobile phone and they are not always answering. In breakfast if you want to have normal nice coffee not from the machines or bottled water you have to wait till 11am, so you can not drink your morning coffee while you have breakfast. If you want to not have breakfast under the sun you can not! You have to pay extra for the shade at breakfast. If you want to sit on the pool you should go to “reserve” sun beds with your towels maybe before 6am/7am or you will be on the pool which is in the back of the hotel. The staff is not very nice, except one tall guy at the front desk. Well after all those drunk english people maybe I would not be nice too. For those who did not come in Spain you should know that the smoking is forbidden at restaurants, hotels, bars etc. and you can smoke only on the streets and on the public beaches. Everything good is really far away from the hotel, so you must have a car. We paid so much for this trip and we left so disappointed, so we are not recommending Melia South Beach or Mallorca unfortunately.