Hampton Inn & Suites Cedar Park North Austin

Was great and wonderful thank y’all so much for the comfortable stay and the respect and costumer service

Their network was down and they could not make key cards so they had to escort you upstairs to let you in your room anytime you went in and out. They said it had been down for two days. Also, whoever stayed above me must’ve had kids playing jumping and stomping until about 4 o’clock in the morning so we got no sleep.

The hotel had issues with their network making the checkin process long with people lined up. They did their best but it seems that this has been happening lately so the company needs to address that problem. Later that evening after being out, none of our key cards worked so i went down to the front desk but no body was there. After 5 minutes or so someone arrived and provided us new cards. Other than these 2 issues our stay was great. Room was clean, food at breakfast was good, anytime i did need to get assistance they were very friendly and helpful. Had it not been for the two issues i mentioned earlier i would give them 5 stars.

This Hampton seems as though the owners are cutting corners to save money at the customers expense. Overall my my 4 night stay was ok… but, I reported a shorting desk lamp on my first morning. The young lady at the desk took & repeated back the info & said it would be taken care of. It was still a strobe light when I left even with a verbal reminder to another staff member. The breakfast attendants wouldn’t restock coffees or hot food until after they had sat empty for a while. This occurred daily. The rooms were clean & comfortable. The area was nice, quiet and safe. Walking distance to numerous eateries.

Nice, new property. Hot water heater wasn't working the evening we checked in and was not working the next day in the morning. Desk staff wasn't aware of what was being done to fix it. The food set up wasn't well attended - several items needed to be asked for such as cups for coffee.

Wonderful stay. Check smooth and was told there was a hot water issue before the check in was complete… i appreciated being told…

This property is great - it is in an excellent location if you have anything going on in Cedar Park. It is a bit off the main road so I felt safe parking my car there. The front staff were friendly and very helpful upon arrival. I needed them to store my luggage since I arrived significantly early for my check-in and they were so incredibly kind about it. They even started trying to find a room for me to check-in to early but I had to leave so I didn't need it yet. Great place to stay. Only wish they had a few more gluten-free breakfast options.

Everything went smoothly and the facility was clean. The best uncomfortable. I don't understand why hotels don't make an effort to have more comfortable beds.

The property outside and inside was clean and the bar was nice and they serve breakfast. Close to shopping center which was great.