Holiday Inn Charleston-Riverview

The sliding glass door on our room that is nailed shut was actually open about a quarter of an inch and so we heard this awful howling sound all night long. Literally didn't sleep. The staff was very kind the next morning about the situation.. hopefully it gets fixed.

總體感覺不錯

The shuttle was a great surprise we learned after arriving. The only negative is the TV in the room had no directions on how to use it. Had to call the front desk.

During our three night stay, we never had hot water for showers. The water we did have barely trickled out of the shower head. It was difficult to even wash the shampoo out of my hair. We nicely reported the lack of hot water to the front desk, and she responded, “I’ll look into it.” That was it. The floors were sticky, and we had to immediately put on socks after getting out of the shower, keeping them on at all times to avoid sticking to the floor. Out of the two available elevators, only one worked. The “working” elevator took forever, constantly bumping, rattling, and shaking. The “balcony”, advertised on their description, was unable to access due to being bolted shut. There was no water in the pool, also advertised on the description. We spoke with multiple employees at the desk in regard to no hot water, but the issue was never resolved. Taking a cold shower isn’t fun, but when it’s already in the 40s at night, and adding no water pressure and trickling shower head, the elongated shower to get the shampoo out of your hair is even more miserable. I’ve never written a review at all, much less a negative review, but when spending almost $800.00 for a three night stay for our 25th anniversary, I don’t want others to make the same mistake we did.

Check in process was fast and easy. I paid for a room with a “scenic view” of the water and the window (that used to be a sliding glass door to the balcony that was screwed shut) was so dirty, it was difficult to see out. A waste of the extra money paid. There were signs of water damage on ceiling. The place needs a good thorough cleaning and dehumidification.

Room was clean and comfortable. Location was good for my planned activities. Restaurant in the hotel was very convenient and the food was good .

Moved twice both rooms had plumbing issues final room flooded no compensation was offered for inconvenience

Best riverview ever. We were on the 9th floor and could be in our bed and watch the water and the bridge traffic. Beautiful at night. Staff is very friendly and accommodating. This is an older hotel but very nice. Would definitely stay here again!

Great location and views .. however, the highway noise was loud and the hotel was very dated. Rooms were small in size. Restaurant at the top had a pretty limited selection and wasn’t the cleanest - however, the staff at all levels was helpful and friendly.