Отзывы об отеле Quest on Kilmore

Ответ от объекта размещения: Thank you so much for your wonderful feedback! We’re thrilled to hear that you enjoyed our location, service, facilities, and cleanliness—it’s always our goal to provide a perfect experience for our guests.We understand that the lack of free parking can be inconvenient, and we truly appreciate your understanding. While we don’t have complimentary parking, we’re glad you found our central location ideal for exploring Christchurch’s attractions on foot.We hope to welcome you back on your next visit to Christchurch! Please don’t hesitate to reach out to us directly if there’s anything we can assist you with.

Ответ от объекта размещения: Thank you for taking the time to share your experience with us. We're delighted to hear that you appreciated our facilities, including the washing machines, dryers, and complimentary laundry detergent. It's wonderful to know these amenities made your stay more convenient and enjoyable.We sincerely apologize for any inconvenience caused by the lack of parking space. We understand how important this can be for some guests, and your feedback helps us identify areas where we can improve. We’re actively exploring ways to enhance the overall guest experience, including parking solutions, and we truly appreciate your understanding.We hope to have the pleasure of welcoming you back in the future, and if there’s anything we can do to assist with your stay, please don’t hesitate to reach out.

Ответ от объекта размещения: Спасибо за ваш честный отзыв. Нам очень понравилось, что вы остановились у нас. Мы рады, что у вас был замечательный опыт с нами.

Ответ от объекта размещения: Спасибо за ваш отзыв.

Ответ от объекта размещения: Thank you so much for your wonderful feedback! We’re delighted to hear you enjoyed your stay with us and that we could provide an experience that met your expectations. Your kind words motivate our team to continue delivering exceptional service.We truly value your support and hope to have the pleasure of welcoming you back soon for another memorable stay.

Ответ от объекта размещения: Thank you for your kind words! We’re thrilled to know you had such a positive experience with us. Your satisfaction means the world to us, and we hope to welcome you back soon for another "good, good, good" stay!

Ответ от объекта размещения: Thank you for taking the time to share your experience with us.We're very pleased to hear that you found the room spacious, well-appointed, clean, and quiet. Your recommendation truly means a lot to us.We do, however, sincerely apologise for the inconvenience you experienced with parking and housekeeping. We understand how important parking is, especially when travelling with an EV, and we regret that we were unable to fulfil your request or notify you in advance about the unavailability. Your feedback is valuable, and we’ll work on improving our communication regarding parking availability for future guests.We're also sorry to hear your room was not serviced on the first day despite your request at reception. This is not the level of service we aim to provide, and we’ll be following up with our team to ensure better consistency and follow-through.Best regards,Team @ Quest on Kilmore

Ответ от объекта размещения: Thank you so much for your thoughtful response! We’re thrilled that Judith had such a positive experience with us, and we’re glad that the little details, like washing powder, made a difference during your stay.We truly appreciate your kind words and your recommendation. It’s wonderful to know that our location and team contributed to a memorable stay. We look forward to the opportunity to welcome both of you back in the future.

Ответ от объекта размещения: Thank you for your kind feedback! We’re delighted to hear that you enjoyed your stay at our new hotel and found the in-room washing machine and dryer convenient. It’s wonderful to know our team provided great service—it’s something we take pride in.We also appreciate your mention of the parking cost, and we’re glad you found our amenities and service to be a great value overall.We look forward to welcoming you back for another comfortable and enjoyable stay!

Ответ от объекта размещения: Thank you so much for your wonderful review!We’re thrilled to hear you enjoyed our convenient location near the Town Hall and found your room clean, comfortable, and well-equipped. It’s great to know the kitchen and in-room laundry added to your experience.A special thank you for mentioning Sid—he’ll be delighted to hear your kind words. We’re very proud of our team and the warm welcome they provide.We’re so glad you had a great stay and hope to welcome you back again soon!Best regards,Team @ Quest on Kilmore

Ответ от объекта размещения: Thank you so much for your wonderful feedback! We’re delighted to hear you enjoyed your stay with us and that we could provide an experience that met your expectations. Your kind words motivate our team to continue delivering exceptional service.We truly value your support and hope to have the pleasure of welcoming you back soon for another memorable stay.

Ответ от объекта размещения: Thank you for taking the time to share your detailed feedback. We genuinely appreciate you staying with us and highlighting both the positive aspects and areas where we can improve.We’re pleased to hear you found our staff friendly and that you appreciated the newly renovated rooms, in-room amenities, and convenient transport access.We are sorry to hear some aspects of your stay did not meet your expectations. Your comments regarding the air circulation, sealed windows, a lingering renovation smell are taken seriously. We understand how important fresh air and comfort are, especially during colder months, and we are actively working on improving ventilation and ensuring our air conditioning systems are more responsive to seasonal needs.Regarding your linen experience on the first night, we apologize for the inconvenience. Our housekeeping team has been reminded to double-check for any signs of dampness or poor drying to avoid this in the future.We also acknowledge your comments about our reception hours. While we do offer after-hours check-in via phone and credit card deposit, we understand the experience may feel less personal, and we’ll continue looking for ways to improve this process.We’d be delighted to welcome you back and offer an improved stay.

Ответ от объекта размещения: Thank you so much for your lovely review!We’re delighted to hear that you enjoyed our convenient location near the city center and the nearby parks—it's wonderful that you found the surroundings relaxing. We're also pleased to know that the spacious and comfortable room, along with the in-room washing machine and dryer, added to your comfort and convenience during your stay.Best regards,Team @ quest on Kilmore