Best Western Elyon Colombo: отзывы

Ответ от объекта размещения: Dear Guest, Thank you for sharing your experience with us. We appreciate your feedback, and we apologize for any inconveniences you encountered during your stay. We take your comments seriously and will use them as valuable insights for improvement. We regret that our hotel did not meet your expectations in terms of its age, location, and room features. Your concerns regarding the air conditioner and the door not closing properly have been noted, and we assure you that we will address these issues promptly to prevent any recurrence in the future. We apologize for any inconvenience you experienced with the breakfast offerings not aligning with your preferences. We understand the importance of catering to diverse tastes, and we will review our menu to ensure a more varied and accommodating selection. We also appreciate your mention of the nearby attractions and the demographics of our guests. Your feedback helps us in providing a clearer picture to potential guests. We are committed to making necessary improvements, and your insights play a crucial role in this process. We sincerely apologize for any shortcomings, and we hope you would consider giving us another chance in the future to provide you with a better experience. If there is anything specific you would like us to address or if you have further comments, please feel free to contact us directly. Thank you for your understanding. Sincerely.