Riverside Inn Dallas

Very friendly and helpful staff. Upgraded us to a suite. Looks like they are in the process of upgrading, but still a lot of patching , painting and tile work needed. Also there were bags of what looked like someone personal belonging on the walk way to our room, we found odd.

Check in was quick and easy, the room we booked wasnt the room we booked on Travelocity, the room wasnt cleaned or ready, when we brought it to the office we were given an upgrade on the room, and new room was good. Parking was good, the room and location was quiet, the office manager or staff was friendly and helpful. The room wasn't the cleanest and some more detailed cleaning would be very be better, and corners of the room were dirty. The beds and bedding was cleaned with no issues. Beds were pretty pretty comfortable but the floors needed swept and mopped. For the price and cost of other hotel/motels it was responsible. It wasn't so bad that i wouldnt stay there again. If im in the area again i will probably book it unless i find something cheaper.

Good: easy to find. Bad: no tv remote. Toilet paper dispenser STILL broken. Lod pipes. Ok for simple overnight stay

No USB output, Very dirty floor, Broken bath Tessie holder, not sufficient hot water, May good for just sleep at there

Room was cleaned everyday. Hotel was very accommodating to me whom is disabled. Room was in poor shape but they are in the model middle of remodeling. My only complaint would be the bed which was squeaky and the mattress was very worn. Would definitely stay again

TV had no remote. Was promised resolution. Did not get resolved. Was listed as having microwave. It did not. Coffeemaker did not work at all.

How are they still in business? Treated me and my lady like we were criminals for wanting a room for two nights. I am so happy I have the woman behind the desk on recording yelling at us. Horrible service. Terrible people who own it. I'd give negative stars if i could. Also I filed a complaint with the BBB

From the start at front desk, waiting for someone to check you in, language barrier. Get up to the room and see a broken toilet seat no soap and one towel to share with two people. Beds are as hard as a rock

Hotel in better condition then the latest hate reviews, but th e $15.99 booking fee for both this hotel and my other one i find COMPLETELY ABSERD & OUTRAGEOUS! THATS $32.00 !!!! Especially for an establishment that was unwilling, at first to take my acceptable form of i.d. that forced me to book a different hotel in the first place.