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Местоположение4.5
Удобства4.4
Сервис4.4
Чистота4.4
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Гость
Стандартный номер с двумя кроватями
Гость проживал в мая 2024 г.
Семья
Отзывов: 5
4.5/5
Замечательно
Опубликовано 17 июня 2024 г.
We arrived before 11am and were given 2 upgraded suite rooms immediately. The rooms were clean, comfortable & huge. When our flight to Chengdu was cancelled, we needed to stay an extra night and the hotel was quite full. The counter staff was very accommodating, allowed us to continue staying in the suite & matched the discounted internet room rates. For free & easy travellers, having breakfast after 8am would be less crowded.
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TANAK4
Стандартный номер с двумя кроватями
Гость проживал в апр. 2024 г.
Поездка с друзьями
Отзывов: 30
5.0/5
Превосходно
Опубликовано 24 мая 2024 г.
Great room. Good staying
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Glyn
Стандартный номер с двумя кроватями
Гость проживал в окт. 2023 г.
В одиночку
Отзывов: 35
4.0/5
Очень хорошо
Опубликовано 12 нояб. 2023 г.
First of all I would like to thank the 2 young women on daytime reception for their help, particularly in translating- I speak neither Chinese nor *******.
When I stayed, this hotel had huge clientele, - even though the National Holidays were over- many coaches and minibuses. With so many people there for one reason - walking in the Yading National Park - breakfast had a base-camp feel, as people rushed to get to the mountain or the airport.
The situation of the hotel is good just outside Shangri-la Town (and right next door to the hospital)
It is convenient to get to the scenic area whilst staying at a relatively low height...altitude sickness being a risk at these heights. The room was cosy and warm.
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Ответ от объекта размещения: Dear Guest,Thank you for taking the time to write a review of your stay with us. We are pleased to hear that you were satisfied with our service. I will be sure to pass on your kind comments to our staff, especially the ones you mentioned by name. The hotel has been very busy recently and we apologise if this affected your enjoyment of breakfast. We also ensure that we have the best locations and hope to have the pleasure of welcoming you again. IHG Social Listening Team
Mark Malkovich
Стандартный номер с двумя кроватями
Гость проживал в июня 2024 г.
Пара
Отзывов: 3
4.5/5
Замечательно
Опубликовано 7 июля 2024 г.
Great assistance of stuff. Clean
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jimmychan_hk
Стандартный номер с двумя кроватями
Гость проживал в мар. 2022 г.
В одиночку
Отзывов: 2
4.5/5
Замечательно
Опубликовано 26 апр. 2022 г.
Lisa met us upon arrival, she was warm and friendly. She organized the room on the same floor as my friends. The room was clean but a little tired. Christina acted a good concierge giving great recommendations on dinner and massage. She gave us a map of route 318. Breakfast was very sub-standard, food was hot but not tasty.
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Ответ от объекта размещения: Dear guest,Thanks so much for such a glowing review. I'm pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback.We apologize that breakfast did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve breakfast. We look forward to seeing you again on your next visit. IHG Social Listening Team
Гость
Стандартный номер с двумя кроватями
Гость проживал в мар. 2022 г.
Поездка с друзьями
Отзывов: 1
5.0/5
Превосходно
Опубликовано 26 апр. 2022 г.
Lisa and Cristina have good service.
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Ответ от объекта размещения: Dear guest,Thank you for taking the time in leaving us a review on your stay with us. I will certainly share your kind comments with our staff, particularly the staff you have mentioned by name. We certainly look forward to seeing you again and hopefully sooner rather than later. IHG Social Listening Team