Quality Inn Decherd / Winchester

Blood spatter on the bathroom door, shower head leaking which splatters water on bathroom floor, bathroom door doesn’t latch, cigarette burn holes in sheets in a non smoking room, remote control sticky substance all over it, etc. We arrived 15 minutes early and was told we had to wait until exactly 3 p.m. to check in, very rude pink hair lady at desk. She wanted to spend time with her friends in parking lot. Awful place.

When I got to the room, there was no towels or washcloths the vending machines did not work. The ice machine did not work. I found a dirty washcloth in the bathtub you could see daylight between the door and the wall.

Free breakfast had watered down waffle mix the first day. Toast but no jam to put on it. Biscuits were hard. Second day there was hard biscuits. Third day only coffee or juice no food…

The outside door alignment was bad which you see the outside lights through. There was a hole size about 1 1/2 in diameter on the corner door opening which we put a shoe against so no critters could enter through. Toilet paper holder coming out of the wall. Shower very outdated. Will not be booking with Quality Inns in the future.

The sleeping pillows were stamp size. The floor in the bathroom was dirty and the corners were caked on dirt. The bathroom door had to be slammed to shut. The accent chair was soiled in several places not knowing what the spoilage was we didn’t feel we should use it! Received clean dry towels after the first night but not after the second night.

We stayed for 2 nights and they would not let us have more than 3 towels. Some people do not use the same towel over and over.

Filth warning! I rarely give hotel reviews but this one was so filthy that I need to warn others. Where to start... toilet had poop on it, no hot water in shower, faucet handle fell off in my hand, floor honestly looked like no one ever cleans it. Every cup had sticky plastic cellophane with holes all over. Sheets were not only stained, but dirty like they never change them. Entry door had gaps to outside and appeared to have been kicked in. Musty room smell. Breakfast waffle batter poured like water and was too thinned down to cook right. Cereal but no bowls even upon request. No napkins, no bread or muffins or pastries of any kind even though the picture on the website shows them. Desk ladies were very nice and apologetic to the customers complaints. Don't book at this hotel!!

Always clean and friendly staff

Staff were welcoming and cordial. Rooms have been updated. Quiet and comfortable room.