Hampton Inn Peoria-East at the Riverboat Casino

整體很舊很破，牆壁也有脱落，地面咖啡漬都沒拖乾淨，房間床單未更換

First of all I thought I time traveled bavk to 1985 because the room did not have a fridge. It has to be 30 plus years since I have been in a hotel room without a fridge. You are charging 2024 prices for an outdated room!???? Next, the toilet didn't flush....at all! We had to use the public ones. Also the shower didnt drain, and lets throw in only one elevator worked. Sell the place, update it, or tear it down. What you are charging is robbery and you should be ashamed of yourself. It may say Hampton on the sign buts its Red Roof quality.

Confirmation has me reserved for two rooms, checked in and said I wanted to joining rooms. Ready to walk away and he said he had only processed one room. After five minutes got that squared away and telling me that we had adjoining rooms came upstairs and they were across the hall. Had to go back downstairs and for five minutes figured out what two rooms were joining. Room is so outdated and dirty. Toilet leaking, popcorn on floor and nest of hair on shower rod. Pool water cold.

Everything was good. The only criticism I have is they need to update their property bring everything up-to-date..Other than that everything was good

The bathroom ceiling was peeling, didn’t have enough towels etc in the room. Corners were dirty. Maybe needs a refresh. Staff was all working hard in the lobby etc. We needed guest laundry and they didn’t have it.

The breakfasts are always so good. The main reason I choose this hotel other than the competitor

Checked in and someone already in room when I got there Not an ounce of friendliness Room outdated and worn Have stayed here several times before with no problems Will probably stay somewhere else next time

Overall okay. Ice machine did not work on my floor so went to another. No fan in the bathroom. Some guests were really loud in the hallway very early in the morning. Beds were comfortable. Room was clean. Employees friendly and helpful.

Super friendly and professional staff but the hotel overall needs a lot of updating. Also, the hallways and rooms just seemed a little worn out. My room was reasonably clean, bathroom was clean. Carpet looked worn and not real clean. Updating needed as well. Breakfast was good with a lot of good variety.