Quality Inn & Suites Elgin by Choice Hotels

Two of the three nights I had drunks and music outside my window right by the back door that was propped open so anyone could enter.

Way to expensive for where it’s at and for what it offers. Not a full breakfast and iv paid way less with just as good of a room and better breakfast. Ridiculous price.

We arrived at 2:46pm and the girl at the counter would not let us check in early. Check in was at 3pm. I said we wouldn't be able to come back until about 10pm and to please make sure we got a downstairs room because my wife has a hard time with stairs. She told me she understood and would make sure we got a downstairs room but when we arrived later that evening she was gone and there were no downstairs rooms available. Very disappointed in that. The room however was clean and the bed was comfortable. Breakfast was nothing to brag about. Pancakes on a stick, cold cereal and some weird automatic pancake machine that didn't work. Not sure we would start here again to be honest.

The problem was with Travelocity, the hotel didnt have my reservation from Travelocity, I had to pay for my room twice because Travelocity screwed up and didn’t actually reserve my room after I paid them for it. Quality Inn is fine, Travelocity is a RIP-OFF

Great place to stay, clean and comfortable. Lights by the bed did not work, but not a real problem. Did get offered room service, this was great first time in a long time.

The property was in a great location for an easy drive to see family in McDade. Overall the property looked clean and well maintained. Courtyard had activities like cornhole, pool, and picnic/seating areas. However, we had a small bug issue. Upon arrival we found a baby cockroach. No big deal. We killed it hoping that was the last one. By the next morning we had seen four more. Front desk was less than friendly, but not rude. They were not apologetic in the least bit. When we called the young lady at the front desk said she would have to talk to the manager about a room switch. Seemed to us that a room switch was a no brainer. Front desk called back promptly and said it was fine. They put us two rooms down so we were a little worried but the room seemed fine. No issues. Sadly, customer service is dead most places these days, right? We would not stay again for that reason.

Decent hotel. Over all sartisfiee. Was woken up a lot by the TV in the court yard blaring throughout the entire night. Can hear everything in the neighboring rooms as well.

Nothing special, but all good, breakfast was really slim, if you didn't want to use the auto pancake maker. Seemed like a safe place, but again, nothing special. But didn't pay for special.

Black bugs in the restroom - needs routine spraying. Commode seat very crooked. This is an easy fix. Cars parked along the tree line are easy targets. A fence in front of the trees would help to discourage break-ins.