I was in a room on the 1st floor. It was very cold that day. It was a little cold in the room so I turned on the heat. After about 20 minutes, I checked and it was blowing out cold air. It was 66 degrees in my room. I went to the front desk and he said he could move me to another room. So at 11:30pm I moved to the 2nd floor. There was a group of girls yelling, laughing, slamming doors, etc... They were in my adjoining room. At midnight I finally called down again and asked the front desk to tell them to be quiet as the people on this floor would like to sleep. The hotel phone didn't work so I used my cell phone. The guy at the front desk did come up and talk to them. Besides that, I had to get my room key replaced twice because it stopped working. The sliding door to get into the hotel didn't always work. When I checked out, I let the front desk person, Jasmine, know about all the problems with the room, noise, room keys, etc... She was the one who had to give me new room keys. She had the biggest RBF and never said one word. She obviously does not value her job and could not care less about the customers there. Also, my daughter's college softball team also stayed there. One of the beds had stains all over the sheets. They asked housekeeping if they could get new sheets. They handed them FIVE sets of sheets and told them to put them on themselves. Needless to say, we will never stay at a Comfort Inn again.
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