Boutique Hotel Glacier

This is the worst experience I have ever had with a hotel. I have booked a double room for a night. When we got the room, we found the room is literally ON THE ROAD. You can see cars and pedestrians passing by in front of you (less than 2 meters). When we talked to the front desk about changing the room, there is no room left. The front desk is saying like YOU BOOKED THE CHEAPEST ROOM and it is what it is. I don’t even know this is the cheapest fare cuz when I book on their website, there are only 2 rooms left. They didn’t put any pictures and descriptions of locating ON THE ROAD (not even near the road or facing the road). And when we asked for refund and wanted to change a hotel, they refused and said they don’t have responsibility to put the pictures and descriptions like that on the website. I booked the room so I need to accept what it is, there would no refund, no other rooms to upgrade, and no solutions. The manager forced us to stay here in an unfair way and showed their disrespect & arrogance. If I know it was a room on the road, I would never book it. This hotel ruined my experience and trip in Swiss. They are so terrible.

The view of the hotel was amazing and all the staff are friendly and helpful it was our honeymoon and they arranged the room decoration it was fantastic and waaw amazing decoratio thank you for that and it will memories for us the brakfast was good and I'm sure I will visited this hotel again and I recommend this hotel to all 100%

They beat a lot of those 5 star hotels out there! You’ll have one of a kind experience here. Even my husband said they have the BEST view among all the hotels in Grindelwald. The whirlpool/jacuzzi is just perfect with that icy mountain view. Their restaurant also has a great spot we spent the whole morning just chillin there eating, drinking coffee and appreciating the nature. Food is fresh and delicious. The staff is also super nice and helpful. They love chatting and giving information. What more can you ask for? It’s all perfect!

Beauty abounds at this cozy retreat. We had an amazing mountain view from our room complete with a comfortable balcony, overlooking a beautiful green valley. The ample sized rooms include a nice Nespresso coffee maker, a Marshall wifi box, and a pleasant bed and pillows. Gym and free laundry are on site also. The included buffet was wonderful, with many options, and the staff were very friendly as well. We had a hamburger with fries and salmon the first night we arrived. Unfortunately we didn’t feel the value, as the food seemed average for the price we paid. Also, we were in room 302, and the shower drained extremely slow. We called the front desk and were advised someone would check it out, but they never showed. Despite that I’m giving this hotel five stars because there were so many positives. Would definitely return!

My partner, now fiancée, and I recently stayed at Boutique Hotel Glacier as we got engaged in Grindelwald. This hotel had absolutely everything and is without doubt the place to stay in Grindelwald. The service from every member of staff we interacted with amazing, the room was spacious and modern, the food and drink delicious and the views sublime. I cannot recommend this hotel highly enough, an unforgettable weekend for us was made superb by Boutique Hotel Glacier.

Great Boutique Hotel, Very nice and warmth staff and Amazing Location! The cherry on the cake is the view on the north face with all its history and fascination. The food and the drinks (italian sommelier) are at a very good level and the overall atmosphere is very relaxed.

Our stay at the Boutique Hotel Glacier was an absolute dream. If you are searching for the perfect hideaway in the mountains this is the one! We had such a great time. We stayed in a signature room sunrise with a private whirlpool, it was perfect in every way. The view of this Hotel is spectacular. We could watch outside the window for forever. The whole service was so excellent and the staff incredibly obliging and friendly. The breakfast that is offered is really of high quality and absolutely fantastic. We loved our time at the Boutique Hotel Glacier. If you search for a discription of a perfect mountain hideaway. This is it for us. They have the most beautiful view and rooms. Thank you for these great days.

My wife and I along with another couple enjoyed our stay at the Hotel Glacier in late March 2024. Upon arrival we found an immaculately clean room with a wonderful view of the Eiger. The hotel is located a short walk from the bustling center of Gridelwald which added to the charm of our stay. As superb as the facility itself was, the staff was even better. In particular Monika, Christian, and Jonathan provided 5 star service to us in the restaurant and bar. We highly recommend this hotel and look forward to returning.

I went for lunch again today at the Petit Glacier, the bistro-style restaurant that is part of the beautiful Hotel Glacier. You can enjoy your lunch at the Hotel Glacier with a fantastic view of the Eiger. I had the vegan burger. Like the meat version I tried recently, this burger also tastes extremely good. The chips served with it are nice and crispy. Be sure to order the profiteroles or the pain au chocolat for dessert. As always, the service is attentive and friendly. I'll definitely be back!