Holiday Inn Express & Suites Harrisonburg – University Area

Was a quick overnight stay while passing through town.. Room was clean and modern. Beds were comfortable and Breakfast was decent with multiple options . I was pleasantly surprised . Price was reasonable . I have paid a lot more for “fancier” hotels that ended up being a disappointment . Would definitely recommend! A little disappointed that I couldn’t get Netflix on TV but not a deal breaker

We were completely surprised at just how clean the room was - through and through. We will definitely look to return to the Holiday Inn Express when we come back to Harrisonburg.

Convenient, friendly and clean!

A quick overnight ahead of a campus visit to JMU. Property was very clean and parking was easy, close to door. Room was anything but sound proof. We could easily hear hallway conversations, the flushing of a toilet or shower running above us, closing of car doors (we were on second floor). The inability to turn on the fan made it that much more difficult to sleep well with the intense silence interrupted by these noises.

Very clean but the walls and floors are paper thin. Very loud - you can can hear other guests in bathrooms and walking on floors above

I was very pleased with my stay at this hotel. It was well maintained, modern and cozy. I like the coffee and tea station in the lobby. The room was welcoming and the beds were comfy with choices of pillows to use. The breakfast was hot and yummy. My daughters and I really enjoyed our stay.

Very clean hotel and nicely updated. Easy to get to and near a lot of places to eat. The staff was very polite and friendly. The beds are hard as a rock, but that’s okay. Lots of options for snacks in the lobby which was great after a long day of traveling and going to Massanutten. We would stay here again if in the area.

Overall the property and room were new, nice, and clean. It may seem like a small thing, but the window had a blackout shade set in a track so no light got in from outside. That was nice. Biggest negative was the staff member at the desk when we checked in. We rented a suite with a pullout couch, which we needed for our kids. I put in our reservation note that we needed sheets for that bed. When we got there, she gave us sheets, but no blanket. We assumed one would be in the room. There wasn’t. My wife went down and asked for one, along with a couple more towels. She said she would look and bring one up. We waited an hour without hearing anything. I went back down and asked if she had found a comforter or blanket. She said she would grab a comforter. Problem solved. Except she came back and handed me a flat sheet. I said, “That’s not a comforter,” and she looked very confused. I asked for a blanket and she told me they were “all out”. The hotel was far from full and we could have just gotten a comforter from an unoccupied room, but she seemed more interested in eating with her boyfriend in the lobby than making an effort to help find a blanket for my kids. Also, somewhat minor, but we were planning to swim, but the pool was cloudy, unclean, and we decided not to. There are plenty of other options, so we will stay elsewhere next time.

We had an accessible room. Everything was clean and in good working order. My only comment is the lack of gluten free options for breakfast. When I asked I was told there was eggs and sausage. But no gluten free cereal or breads.